Not sure if this belongs in this forum but what the heck, i just feel like spreading some good vibes...
'Bought a Baader Hyperion Zoom MK-III from the folk at Andrews Communications a few weeks ago for my travel kit. Due to all of the cloudy weekends we've been having, I didn't get to try it out until a few days ago.
'Turns out the eyepiece had some fairly major "gunk" uniformly deposited in little islands all over the inside of the lens groups. I couldn't believe how much stuff there was!
A quick call to Andrews' and they were really happy to swap it for another one. I brought my travel kit there to check a new one on the spot with my setup, and the first new one we opened was just fine.
Yes, i know you all wanted more drama (!) but there it is. A good news story about a shop and - eventually - an eyepiece
John
ps: I'm in no way affiliated with Andrews Communications - just a happy shopper/camper.