Hi Dennis,
I would update to the latest firmware for the camera and hand controller. Also if you search for Team Celestron forum and join it, you can ask questions on star sense forum and get the latest firmware. The celestron developers answer your questions.
I bought star sense a while ago when it was not compatible with the southern hemisphere and they helped and advised on my problem.
Once joined, from the board index, you select star sense firmware forum.
Regards
Kon
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