First things first, confirming the setup / wiring (a picture of your setup would be useful)
1. A Broadband modem comes into your residence from your local ISP, with some cable connecting it to the internet.
2. The Broadband modem connects to your TP-LINK WR740N router via a cat 5 or cat 6 internet cable (from the modems LAN output to the router WAN input)
3. All other network devices connect to either LAN port 1, 2, 3 or 4 on that router (wired or wireless) – wired is generally simplest to start with.
The lights on the back of your camera sound correct. Can I confirm when you plug the power supply into your camera it pans and swivels for about 30 seconds ( a power on test that includes servo check) that the motors are all fine before it goes back to the middle position – ready to receive commands.
The camera should now have an internal network address of
http://192.168.0.126:81/ so final IP address is 126 and port 81 is listening for commands.
On one of your PC bring up a DOS command screen and type “ipconfig /all” (minus the quotes). You should see:
DHCP is enabled
Autoconfiguration is enabled
And IP6 address
An IPv4 address like 192.168.0.12 (the last digits are likely to be anything in the range 10 to 250)
A Subnet mask of 255.255.255.0
A Default gateway of 192.168.0.1 (your router)
2 or 3 real DNS servers
Given this is correct your device should be visible to the router – you should be able to query your router to confirm it can see the IP camera device.
For instance on my network in my browser I type
Http://192.168.0.1 and supply a name and password and it opens my router control page. I select LAN IP and amongst other things it tells me
____ MAC ___ / __ IP Address __ / ___ Expiry date
000767e18a5e /192.168. 0.104 / Jun 12 00:12:18
00a88900a04f /
192.168. 0.126 / *** STATIC IP ADDRESS **
0011d942a99d / 192.168. 0.161 / Jun 12 00:15:32
Does your router report a device with a static IP address of 192.168.0.126 on your network?
Secondly – open a browser and type
http://192.168.0.126:81/ and relay what happens – does it time out or ask you to configure the software for your specific browser.
More data on what is happening at your end may help.
Finally you can go into advanced setup mode and try and alter your devices IP address or just describe what is shown when you select advanced setup – this may inform you if there are any fields not containing the recommended settings.