Just thought i would mention a pos experince with a vendor couple of weeks ago...emailed bintel to enquire if they were attending ASV VIC messier party - could they bring an observing chair for me to look at.
I got stuck in Melb & got there mid afternoon - Anthony had sold the chair to someone else as he was packing up early..
He gave me a free copy of astronomy 2009 to make up for it & said if i popped into the store to pickp one he could offer me a discount to make up for it..I was very happy for his offer & i had to pick up my wife from the same melb area the next friday i was very happy to take up his offer
BIntel gave very good service imo & I am happy to shop with them
I have to agree Daniel, Bintel is one company that knows how to look after their customers. I have always had nothing but but first class service from them.
As usual more excellent customer service from BinTel. Daniel, they do go above and beyond the call of duty to look after their customers, don't they? Thanks for sharing..