Yes I must admit that I am a very disapointed and unhappy customer of Celestron. The thing cost me nearly ten grand less than five years ago and it is a piece of electronic garbage! Unfortunately I have spent the money on it, cant sell it because of its many problems so I need now to spend more money on it to correct the problems.
The clutch drive on azimuth now groans and slips when it is mounted on the wedge, a problem I had fixed 3 years ago and was told would not happen again.
The thing is a bugger to collimate and keep collimated.
The manual and the hand controller functions and menu's do not match up either.
Its pointing accuracy is pathetic.
Celestron support is terrible.
And now, I find out that I have to sent the scope up to the only authorised repair agent in aus, in QLD, to get its guts ripped out and replaced with updated hardware. This thing isnt even 5 years old and has been out in the field less than two dozen times!
The thing needs all kind of accessories to keep it updated via downloadable updates, that should really be includes in the box on purchase. Whats a 20 dollar programming serial cable when you just paid ten grand!!?
GRRRRRRRRR


I could go on and on. I hear you all saying, "Please dont".