I can vouch for Andrews customer service. They are awesome, especially Lee who goes the extra mile to make sure that what he sells is in excellent condition and if you ask him, he will even collimate binoculars for you
However, I did experience something similar to what you did some time back. I had gone to their shop, after checking online for some binoculars. On the website, it said "In Stock" however when I went to the shop, they said they didnt have any and when the guy checked on the website, it said "Limited Stock". I went back and checked from home, and the website still said "In Stock" for me, even when I cleared the cache.
It took a day for the "Limited Stock" webpage to come into my browser.
They are really nice folks. Maybe if you ask them nicely and explain to them, they might be able to give it to you for the old price? However be aware that with the Australian Dollar taking a nose dive, things will get a bit more expensive .. good for exporters..not so much for the importers and us astronomy buffs