I've had an interesting morning... - Page 3

Octane (Humayun) · #41 27-08-2010, 01:33 PM

I'm sure members of this site who are police officers (I know of at least one) would have a different view to your broad sweeping generalisation, Barry.

H

Paul Haese · #42 01-09-2010, 10:36 AM

I just got nabbed by this scam too. First ever trouble with internet payments in 15 years. Apple online store say they have no record of this occuring and yet it is on my credit card statement. Card is cancelled and later this morning I'm off to the police to make a report. I am not buying itunes music until I hear this stuff is sorted.

desler · #43 01-09-2010, 11:07 AM

Boy, reading this thread really puts the wind up you, so to speak. I, like most of you up until recently have never had an issue, and hopefully I won't.

But I get a feeling all of our on-line transactions will diminish as we take a lot more care as to where our personal details go.

As for the criminality of the issue, it's theft, by fraudulent means, but still theft and as such a crime. When reported to your local plod, reports get generated, notifications happen and patterns appear.

It's not down to your local plod to go investigating international fraud rings, there a specific people and groups who specialise in this ever growing on line world of EFT and Credit Card transactions.

All of the localised reports end up alerting these groups and start the ball rolling. Do you think a complex multi national crime syndicate is going to get stopped over a couple of days. This sort of stuff can take years.

As for the cost, there are lot's of people out there, who by CHOICE! have never inputed a single CC number on line for any purpose, and therefore immune to these type of scams, Are they immune from all scams, well no! but they limit the risk. Thats what we should all be doing!

As for the comments that there is no money in investigating these type of crime versus road policing. Give me a break.......

Got to go now, more important things, I think my new Feathertouch (on line purchase) has just arrived..............

Darren

Tandum (Robin) · #44 03-09-2010, 04:26 PM

Just got the documents from the bank, they ran up $9601 on my card in a week. This card is only 6 months old, being replaced after the last one was cloned and has only ever been exposed through paypal. I think Apple needs to enforce the policy listed on their web site saying credit will only be accepted where delivery address = card address. They'll be paying for that blue.

wasyoungonce (Brendan) · #45 03-09-2010, 05:33 PM

Quote:

Originally Posted by Tandum

Just got the documents from the bank, they ran up $9601 on my card in a week. .

Who says crime does not pay

. It appears that organised card crime pays big time. This can only get worse in the future.

troypiggo (Troy) · #46 22-09-2010, 12:22 PM

Update:

Yesterday I noticed that the money had officially been refunded and marked as "dispute resolved in your favour" on my Visa statement.

OICURMT · #47 23-09-2010, 10:32 PM

I'm wondering why Australian credit card companies and banks don't use virtual credit card numbers for online transactions.

I have a US Citi CC and use virtual account numbers.

https://www.citibank.com/us/cards/ge.../van/index.htm

My card has never had a fraudulent transaction since I started using this option. No one can purchase online with my card, because I never have to reveal the real CC number.

troypiggo (Troy) · #48 24-09-2010, 06:12 AM

So how would this virtual CC no work in the iTunes situation above? It was iTunes accounts that got hacked, not simply someone getting my CC no. Doesn't look like it'd help in that instance. I see they do have a timelimit option, but for something ongoing like iTunes most would probably leave that a pretty long period, no?

Interesting idea, though. Hadn't heard of that.

Tandum (Robin) · #49 02-10-2010, 12:29 AM

I've had $7350 out of $9600 paid back to the card so far. I'm keeping an eye on the interest charges now. No way I'm paying them.

troypiggo (Troy) · #50 13-10-2010, 07:30 AM

Just remembered this morning. I had called the police last week to see if they caught anyone etc. Gave them the case number and my details and they said they'd call me back. Still haven't heard from them. Bit disappointed in that. Not so much if they haven't caught anyone, but just call me back to let me know.

AstroFlyer (Arek) · #51 13-10-2010, 01:06 PM

Just came across this post .
Same thing happened to me on 8th August - 2 purchases made at Apple Online Sydney -$2500. An iPod Nano and 1 MacBook Pro. I was fortunate to check my balance on line just hours after the transaction & cancel the card.
Westpac was very good the way they handled it. Rang Apple store to warn them of the scam - they could not care less. By the time i contacted them the goods were sent out via courier. they would not give me any details other then order number & that it went to Queensland.
I then went to Apple order tracking page to see if I can find more info. Had to log in to view the details, BUT...
One of the log in options was to use your order number & delivery address post code.
So I just started typing Qld post code numbers & after 10 mins. - bingo!
I had a name & Star Track connote number.
After ringing Star Track & explaining the situation they've faxed me actual delivery slip, with name, address & signature of the recipient.
Let me know if you want me to send you these details.
I passed it on to my bank.
After couple of weeks all the money were refunded to my account.
Didn't bother with the police as it's up to Apple to try to get their stuff back.

garymck (Gary) · #52 15-10-2010, 10:30 AM

Hi,
Just saw this thread, same thing happened to me...2.5k at the apple store. I have never bought there, nor do I have an Itunes account. I do have a paypal account though.... money has been refunded after a 6 week wait (CBA) thought I was one of the few unlucky ones....seems the few are the many...

cheers
Gary

adman (Adam) · #53 15-10-2010, 07:11 PM

I am going to have a closer look at my credit card statements tonight!

dpastern (Dave Pastern) · #54 15-10-2010, 07:57 PM

Quote:

Originally Posted by troypiggo

I'm not sure if it's the bank or the card itself. They seem to run them separately. I just checked my balance, and they haven't (yet) refunded the money. They have refunded the overdrawn limit $9 fee. That was the first thing they did when I raised the dispute. I'm sure they said it may take a day or 2. Will report back if/when it happens. The card is a Westpac Altitude Gold Visa.

Another minor update, more generally related to online credit card fraud itself. My brother is working on contract to a bank at the moment, and his understanding is that for online purchases it's very hard for the banks to prove you made the purchase since there's no signature or PIN etc. They should refund the money up front then prove that it was you that made the purchase. I'll do some more digging about that.

Most online shops will record the IP address though. And ISPs usually keep a log of what IP address belongs to whom too. I know IP addresses can be faked, as can MAC (machine address codes) addresses.

Good to hear that the bank came to your aid so quickly.

Dave

Paul Haese · #55 17-10-2010, 09:56 PM

Mine is all sorted now. I am expecting to receive the official word in the mail I received late last week.