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Hey Mate,
if you paid by paypal you can contact paypal and tell them all the actions you have taken (with proof) and often you will get you money back, act fast as you only have 60 days i think. Any good business should just send you the replacements and write it off as a business mistake/loss I ordered batteries that went through Austria and took 6 weeks to arrive from the US, they seller send me replacements even though it was not their fault. The originals ended up arriving, i offered to refund they said don't bother as we just write it off. Although competition is hard id imagine a proper ebay business would have enough profit to cover mistakes like this. At the very minimum they could request they get sent back but they will reimburse you Or offer instore credit for some other product or perhaps a 3rd reel for free or heavily discounted etc.
TLDR? They sent the wrong thing, if you paid with paypal you are covered, if paid with bank transfer then it could be a harder fight as although they should fix you up, lets face it most of them are ran from home and they done really give a hoot about you. 1-2 bad feedback out of thousands of good is nothing to care about.
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