I've gotten several of these calls, being the son of an IT professional I played along, Seems they want you to open msconfig and play around with the settings to allow them in. Don't fall for the trick, its troubling to think how many unsuspecting people they've fooled.
(muffled with hand partly over microphone) "Sergeant! Start the call trace. I've got a live one."
Twice for me now. The second time they even provided a phone number in Sydney for me to confirm with when I asked them...
They always phone at really annoying times too.
They called me last week and after he announced himself, I pulled him up and asked him where he was from and why he was calling again. When he told me he they had detected I had a virus on my computer I then said bullsh1t and told him not to ring me again. I promptly hung up and have not heard back from the parasites since.