www.tan14.com

[AdrianF (Adrian)]

Received my dew heater from Tan14 today. Wellmmade and looks exactly like the DewNot heaters available in Oz at twice the price.
Now all I need is a controller.

Adrian
Tan gave me a tracking number so I could track the package. I received the package at 9:30 this morning and Auspost still have no record of the package on their tracking site. Whats the point of giving tracking numbers if no one uses them?

[Tandum (Robin)]

Google hong kong post and track it there. I think you'll only see ems items on austpost.

[taxman (Matt)]

Originally Posted by AdrianF

Whats the point of giving tracking numbers if no one uses them?

I have bought a few things from Japan in the last couple of months and on one occasion had the misfortune of having had to send something back. On all three occasions, Auspost showed nothing at any stage yet EMS Japan was updated every couple of hours.

So in short, it's because Auspost (like many other Australian institutions) is broken...

[AdrianF (Adrian)]

Well I am happy with the delivery times from Hong Kong and Tan14. I will most likely buy other gear from Tan14. Hmmmmm filters sound good.

Adrian

[Rockah (Zal)]

Auspost can be pretty terrible at tracking. I remember anxiously awaiting my first scope that was getting delivered from perth, and the only tracking notifications were when it arrived at the perth depot, and when it was delivered to me, so it seemed kind of useless. Recently I sent something to Canada, and paid extra to get tracking. The lady at the post office said "err... this number should allow you to track it, but the website might not work so just call this number". Of course, it didn't work so I called the number and the auspost lady on the phone even said the local tracking was useless and she pointed me to the canadian post site (which was fully detailed).

Kinda sucks, but I like my local auspost guy so I shouldn't complain. But it's scary because he knows me by name since I get so many deliveries :S

Back on topic of the original post - I was browsing sites recently and came across tan141.com and laughed and thought it was the most dodgy site I'd ever seen, but it looks to be quite reputable after all!

[OzRob (Rob)]

I sent him an email earlier tonight and got a reply within an hour.

[Tandum (Robin)]

Might be a time zone thing? I know he's swamped with emails from all us plebs. I asked for a price for stuff last Thursday and got a response on Friday which I paypal'ed straight away. I emailed tonight saying I'd paid and got a tracking number back in a couple of hours which tells me the stuff was posted Saturday. pmrid told me the other week that he just asked a question about the baader laser collimater and got a tracking number and price in the reply