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  #21  
Old 29-04-2010, 01:07 PM
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AdrianF (Adrian)
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Thanks for the post Suzy. I have just received my copy of Astronomica and I think the price was well worth it.
A good addition to my bookshelf.


Adrian

Last edited by AdrianF; 29-04-2010 at 02:01 PM.
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  #22  
Old 29-04-2010, 01:42 PM
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astroron (Ron)
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I tried to check on my order in the tracking section, but it tells me they have no record of my order , or I am putting in the wrong information,
I copied and pasted the info from the email confirming my order so what else can I do
I have sent them an email with my order number and name to see what is the problem
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  #23  
Old 29-04-2010, 01:53 PM
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I ordered my book last friday morning and paid via paypal BUT there was a big problem with PayPal taking the money from my acct and not passing the info onto Booktopia (technical glitch?). I waited for the email confirmation to say the order had gone through but no email. So I called Booktopia and while I was talking to a very helpful customer service lady someone else in the company called on my other phone to explain what had happened. So I paid for the book twice and just waiting for paypal to reimburse the original amount they took from my acct.

I tried to track my order online with the #'s in the email and I couldnt track it either, kept getting a message that the #'s didnt exist.

Adrian
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  #24  
Old 29-04-2010, 02:30 PM
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Quote:
Originally Posted by astroron View Post
I tried to check on my order in the tracking section, but it tells me they have no record of my order , or I am putting in the wrong information,
I copied and pasted the info from the email confirming my order so what else can I do
I have sent them an email with my order number and name to see what is the problem
Is this the book you bought from Bookdepository Ron?
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  #25  
Old 29-04-2010, 02:34 PM
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Yes Liz
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  #26  
Old 29-04-2010, 02:37 PM
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Looks like I have got my threads mixed up?
But still it comes down to the tracking mechinism of the company I have ordered the book through is not working for me.
Cheers
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  #27  
Old 29-04-2010, 04:01 PM
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Good one - I've ordered my copy too

niko
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  #28  
Old 29-04-2010, 05:30 PM
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Yes Liz
Thats a shame Ron .... I ordered another 5 books today, making about 35 in total that I have bougth, and havent had problems. The current delivery is a little late, but thats OK, blame the volcano.
Hope you can work it out.
Its good to have an account/log on with them, then you can keep up with what you buy.
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  #29  
Old 29-04-2010, 06:10 PM
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astroron (Ron)
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Thats a shame Ron .... I ordered another 5 books today, making about 35 in total that I have bougth, and havent had problems. The current delivery is a little late, but thats OK, blame the volcano.
Hope you can work it out.
Its good to have an account/log on with them, then you can keep up with what you buy.
Thanks Liz, I do have an account, and have just logged on filled in the track page again, it now says Order Dispatched
I should have done it this way in the first place
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  #30  
Old 29-04-2010, 06:55 PM
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Quote:
Originally Posted by AdrianF View Post
Thanks for the post Suzy. I have just received my copy of Astronomica and I think the price was well worth it.
A good addition to my bookshelf.


Adrian
Glad your enjoying it Adrian. It's such a fantastic book, especially for the price.

Has anyone else received theirs yet? What do you'll think?
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  #31  
Old 29-04-2010, 07:37 PM
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Thanks Liz, I do have an account, and have just logged on filled in the track page again, it now says Order Dispatched
I should have done it this way in the first place
Great to hear Ron!! I think patience for awhile now, until they catch up!! Hopefull in the next week.
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  #32  
Old 30-04-2010, 11:58 AM
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Great to hear Ron!! I think patience for awhile now, until they catch up!! Hopefull in the next week.
Hi Liz, Book arrived today, must be the whinge and win sindrome
I received an email saying the book had been dispatched on the 19th this month and to get in touch again if it didn't arrive by Tuesday.
Did I mention I am chuffed with the book
Cheers
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  #33  
Old 07-05-2010, 01:03 PM
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Originally Posted by astroron View Post
Hi Liz, Book arrived today, must be the whinge and win sindrome
I received an email saying the book had been dispatched on the 19th this month and to get in touch again if it didn't arrive by Tuesday.
Did I mention I am chuffed with the book
Cheers
Missed this message, so great it has arrived, and you love it. will have to check it out. It was the Messier objects book??
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  #34  
Old 07-05-2010, 01:05 PM
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My 'Astronomica' book arrived today, also Nortons Star Atlas, ooh, and Cosmos!!! That Astronomica is HEAVY!!! I dont know how bookdepository do it with free postage. Yeehaa though.

Last edited by Liz; 07-05-2010 at 01:59 PM.
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