Bloody Robbery - Page 2

mithrandir (Andrew) · #21 08-06-2009, 01:09 PM

I've had cards replaced twice because of fraud. The first one was in the account database of a US firm and the thief was caught by the FBI when he tried to sell the database.

The second I think got skimmed when I was in Prague, and several months later around $AU1500 was changed against it in Sweden. That took a few weeks and some paperwork to sort.

Then a few weeks ago my account got flagged by the unusual transaction monitor. The bank tried SMS, calling my mobile, calling the office, and emailing me on the two addresses they have. All sorted out in minutes.

Hope yours doesn't cause you too much grief.

And no matter what people say about the Australian banks, I'd rather deal with them than any others I've used over the years.

mswhin63 (Malcolm) · #22 08-06-2009, 04:12 PM

There was a report here in WA of a card skimming devices installed on ATM's It is happening nationally as well, Organised crime.

It is possible that is how it happened. They found that covering you hand over the numberpad stops these scams from working as they use a mini wireless camera to look at the PIN number during the transaction.

Other ways is retailer with card skimming machines. Don't lose sight of the card and look carefully at the machine to see if there is no extra wires or attachment to the machine. Especially when the operator takes the card below the level of the table out of sight.

Sorry this doesn't help you Leon. Maybe for the furture, cards no-a-days are still important transaction otherwise we might end up with more smash and grabs.

mozzie (Peter) · #23 08-06-2009, 04:53 PM

sorry to hear this leon it will work its way around with the banks and be sorted out
but with other posts weve had about thieft and the likes these scumbags are usually sitting around with time on there hand because these scumbags dont work they dont do anythink there just scum hope they read this forum and come looking for me ill give these scumbags what for oh thats right theyll have to steal a computer scumbags
mozzie

astronut (John) · #24 08-06-2009, 05:07 PM

Sorry Leon, that this has been visited on you.
If I posted what I thought should be done to people like this, I would be banned from IIS.
They're nothing, but low scum.

spacezebra (Petra) · #25 08-06-2009, 05:32 PM

Hi Leon

I hope they catch the culpits. You have done all the right things, just a matter of waiting now.

Cheers Petra d.

scopemankit (Chris) · #26 08-06-2009, 07:16 PM

Sorry to hear about this Leon. I hope you and the bank sort out the loss.

byronpaul (Paul) · #27 08-06-2009, 07:30 PM

Leon,

shocking stuff !!!!!

Hope everything works out for you and your wife.

Regards,
Paul

leon · #28 08-06-2009, 08:02 PM

Your all good friends and I appreciate your concern and best wishes.

Alice also visited the police today, and although they really can't do much at least they are aware of the situation.

It is expected, we hope that the bank will come through, but it is a waiting game, for how long we don't know, but we will wait.

Many thanks again.

Leon

Robh (Rob) · #29 08-06-2009, 08:13 PM

Leon,

This is a fault in the security system around card usage in general. As such, you should not be penalised. Institutions need to get smarter and they need to tighten up security around credit card usage.
Maybe something like a security token used by my credit union to generate a one-time password for internet access could be expanded into general use. For a credit transaction in person, you would require a credit card+one-time password on all transactions. The same for any internet credit transaction; you need the credit card number and one time password. Each time you use the card the password would change automatically. The transaction would not be processed unless the payee verifies the password to the card-holder's institution. The only way they could use your card is if they steal both your card or card number and the security token.

All the best, Rob.

leinad (Dan) · #30 08-06-2009, 11:01 PM

I hope the bank resolves the issue for you Leon.

Whatever new security the banks tell you will enforce better security; never trust it, and never believe it.

I once was asked by a friend of a friend who worked for Citibank whom was completing a survey for the company if we'd be interested or would accept fingerprint identity as a form of account security... I didn't know whether to scream in agony, or ask them politely how would I get my identity back.

Maybe quantum entanglement mechanics/procedures will be the ultimate security used in the future ?

AstralTraveller (David) · #31 09-06-2009, 12:40 PM

I saw this thread just after I read an email from our security section. It seems a card skimmer and camera was found on one of our ATMs in the food hall. I don't know how much money they thought they would get off a bunch of students but I suppose enough to make it worthwhile - if they don't get caught, which they haven't yet. So it looks like it's 'hand over the keypad while entering the pin' from now on.

Amazing how much trouble a few **** can cause for the rest of us.

dugnsuz (Doug) · #32 09-06-2009, 06:03 PM

Just caught up with this thread - Shocking news.

Hope these crooks leave a trail of virtual crumbs leading straight back to them and you guys don't end up out of pocket or inconvenienced any more than you have been.

Certainly doesn't inspire any confidence in our so-called secure ways of transacting whether online or in the real world!
All the best and good luck.
Doug

Zaps · #33 09-06-2009, 06:34 PM

Man, bad news, but I'm sure you'll get it sorted out okay in the end.

Not everybody can or will live without a credit card, but it's great if you can do it.

pgc hunter · #34 10-06-2009, 01:22 AM

Whatever happens, don't you dare pay a cent to anybody, bank or what/whoever, because NONE of this is your fault so you should not have to victimised even further coughing up dough because of some lamo low life.

dpastern (Dave Pastern) · #35 10-06-2009, 06:07 AM

Quote:

Originally Posted by pgc hunter

Whatever happens, don't you dare pay a cent to anybody, bank or what/whoever, because NONE of this is your fault so you should not have to victimised even further coughing up dough because of some lamo low life.

Agreed.

Dave

leon · #36 10-06-2009, 12:22 PM

Thanks guys, yea, we are working through it with the bank and the Fraud Squad is now also involved, as they are with many other cases of this sort of thing.

It is expected that it will be sorted, but will take some time i expect, thanks for your concerns and comments.

Leon

Omaroo (Chris Malikoff) · #37 10-06-2009, 01:30 PM

That's really crappy luck Leon. It happened to me and I now don't run a credit card now - at all - just debit. That's my choice though, and it doesn't suit everyone obviously.

Are the bank honoring your credit limit (pre-theft) until it's sorted, or are you at their mercy?

leon · #38 10-06-2009, 03:22 PM

Crappy is right Chris, at this stage there is no action with the card at all, and thats ok we don't really need it at this point.

The card is actually Alice's, she got it through the bank when we had our small business up and running, and since that has closed she just keep it with this high limit on it.

Probably not a good idea when one thinks about it,

I think once this is sorted she might just chop it up.

Leon

ving (David) · #39 10-06-2009, 03:50 PM

man there are some scum out there leon! that sucks big time... i hope the bank sort it out for you. i had something similar once, but jumped on it before anything bad could happen...

i find the best way to handle it now is to have a low limit and keep the card maxed out so no one can use it. LOL...

scum are everywhere kyou turn tho. i just moved house on saturday and we got a visit from teh "welcoming commitee" last night some time. someone broke into cheryls car and pinched the stereo. *******s!
WELCOME TO THE NEIGHBOURHOOD!

lucky it was just a cheapie.