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  #21  
Old 31-01-2009, 09:36 PM
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Glenn Dawes
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Aust Post

Hi guys,

I can't comment on AST specifically, but I can relate some problems we have had with the yearbook. I've posted orders in multiple packages at the same time and mail box, and have had them delivered a week apart?! I've also replaced missing books after a month, only to have them turn up the day after the replacement arrives!

Regards

Glenn
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  #22  
Old 31-01-2009, 09:54 PM
Alchemy (Clive)
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Quote:
Originally Posted by Glenhuon View Post
I never even tried to look for it in the newsagents here, far to "Nerdy" for the local populace I'm afraid.
Bill

tough luck there bill, here in yarra juction they stock AST , Astronomy, The BBC one plus a whole host of other scientific stuff...... must be a nerdy area ....... oh and a few really weird ones from soldier of fortune type things to people who believe faked up images of aliens to the whole alternative greeny thing.
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  #23  
Old 31-01-2009, 09:55 PM
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still haven't received mine.
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  #24  
Old 31-01-2009, 11:57 PM
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Davros (Lauren)
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I can understand the dramas with Auspost. I have ordered itmes from the UK and locally and have had the UK items turn up first many times.
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  #25  
Old 01-02-2009, 01:26 AM
Enchilada
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Say Auvoire!

Those interested in the operations and procedures regarding Australia Post will find it featured on the Web at; General Post Guide Here Sections 4, 5 and 6 are probably relevant to the discussion here, especially under pg.65 G6.6 "Exclusions from cover" - especially worrying me in the statement;
G6.6.12 – Delivery delays
Australia Post excludes any claim for carriage or delivery delays.*
It seems ya' take yer chances....
* What comes to mind is that line in the 1983 movie "High Road to China" when Patrick O'Malley (Tom Selleck) is held hostage with little chance of escape to the Suleman Kahn (Brian Blessed), saying ; "You hold all the cards". In Australia Post's case, indeed they also seem too! All care, no responsibility.

Last edited by Enchilada; 01-02-2009 at 01:36 AM.
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  #26  
Old 01-02-2009, 09:47 AM
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On that point Enchilada I was reading the delivery terms for a company that are selling weather station the other day and they basicaly say that will not be responsible for anything once they have posted it regardless of whose fault it is. I'll look elsewhere for a weather station.

On a good note I received my mag on the 28th and on a bad note it's all read on the 1st.

When's the next one due out.
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  #27  
Old 01-02-2009, 11:21 AM
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Omaroo (Chris Malikoff)
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I'm like Berrie - I buy mine off the newstand at a large newsagency. Works every time.

The reason I prefer to buy them like this is that I once missed out on a special deal that I kicked myself over because the mag arrived in my letter box shortly after the deal had already expired.

Maybe magazine editors do consider this, and ask advertisers to cater to this phenomenon. Advertisers need to compensate for magazines arriving "averagely late" because of the post.

Still - option 1 has always worked so I'll continue with it.
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  #28  
Old 01-02-2009, 07:57 PM
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mozzie (Peter)
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mine was 2 days late this month chris i emailed them to see if there was a mailing prob still waiting for reply
mozzie
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  #29  
Old 02-02-2009, 12:12 PM
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erick (Eric)
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Just back at work today after a week away. AST was waiting for me. The post date stamped on the plastic is "29/1/09 02:22".
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  #30  
Old 02-02-2009, 12:56 PM
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AdrianF (Adrian)
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Mine arrived this morning along with a package sent from NZ last wednesday. Five days from NZ compared with 13 from Sydney.

Adrian
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  #31  
Old 02-02-2009, 01:33 PM
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Screwdriverone (Chris)
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I had a similar experience, however slightly different.

I just resubscribed to AS&T as they notified me last month that I had run out, two days after I subscribed again (with the Hubble DVD offer) my REGULAR copy for February turned up

Then the NEXT day, my NEW subscription copy arrived for February with the Hubble DVD in it, however, the Hubble DVD seems to be blank? the picture is on the front, but it wont read in ANY DVD player I have (PC or home DVD) must get that replaced.

Bugger about the two copies, but seeing as how I always read them for MONTHS at a time, I am not too worried....one for the upstairs loo, and one for downstairs loo..... (oooh, that sounds like I am the LOO for months! - not true!)

Generally the magazine is always on time and ALWAYS a top read! I am like Ric though, doesnt take long to read it from cover to cover, however, a good idea is to skim through, take notice of a few things, then revisit in detail things like Les' Deep Sky delights or Sue French's celestial sampler bits and bobs, very entertaining no matter how many times you read them.

Most of mine are dog eared by 1 -2 weeks...

Cheers

Chris
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  #32  
Old 03-02-2009, 12:27 PM
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Let me get this straight, how do Newsagents get their stuff? Post or Courier????

Secondly, Australia Post sub-contract their mail runs, i wonder if the contractors/AP are to blame!?
I have always received mine on time, a day late this time but i'm not complaining!!!
Hope everyone sorts out the problems!!! Cheers!

Last edited by Outbackmanyep; 03-02-2009 at 09:29 PM.
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  #33  
Old 03-02-2009, 12:36 PM
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erick (Eric)
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Just sent my subscription away for another two years
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  #34  
Old 03-02-2009, 01:00 PM
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toryglen-boy (Duncan)
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well, i just bought my first issue, i didnt even know what it was, until i read it on here!!

and i must admit, some of the articles are good, but it tends to suffer from the same affliction as thousands of other publications, lots of adverts but no prices or information. i bought this hoping for a good read, and to get some idea of prices of equipment, all i read was "see your local dealer"

yeah, yeah, yeah

heard it all before

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  #35  
Old 03-02-2009, 10:45 PM
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They are probably the only adds I actually don't mind reading.
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  #36  
Old 04-02-2009, 07:57 AM
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I also subscribe to the US version of the magazine, and the latest one arrived on Monday and finished last night (Tuesday). Unfortunately, nearly 50% of the content was repeated from the US, but when my US subscription runs out next year I won't bother renewing it, at the moment I feel like I pay 2 subscriptions to get 1.5 magazines
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  #37  
Old 04-02-2009, 01:10 PM
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toryglen-boy (Duncan)
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Quote:
Originally Posted by Ric View Post
They are probably the only adds I actually don't mind reading.

you're right Ric, i went back through it, and actually really enjoyed it
That will teach me to open my mouth, and let my belly rumble


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  #38  
Old 04-02-2009, 08:29 PM
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Screwdriverone (Chris)
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Hey how good is this?

Last night I sent an email to AS&T about the Hubble 15 years DVD that I got with the latest subscription not working.

This afternoon, I opened an envelope from AS&T with TWO replacement DVD's in it, both of which work just fine.

How prompt is that?!?

From complaint to delivered by Aus Post in LESS than a business day.

AWESOME!!

Chris
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