Australia Post what has happened ?

[TrevorW]

I stopped having parcels sent to my home address because AP posties would leave things on the door step (why did they assume that was a safe thing to do). Everything is now sent to my work address and arrives OK every time.(touch wood)

[Lee]

If my parents send a parcel to me from Brisbane, it always (4-5 times now) takes over a week to get to me in Newcastle. I ordered an amplifier kit from the US last week.... delivered in 6 days.

[Dujon]

I feel that I must leap in here to defend AustraliaPost. I have been using the services of AP for about 20 years with periods of light activity and others of heavy usage (for a one man operation). Obviously I can write only subjectively but, nevertheless, I have nothing but praise for the efficiency of the organisation.

In those 20 years (I'm talking hundreds and hundreds of parcels) I have had 1 (yes, one) article go astray. If memory serves I'm pretty sure that it is the only item on which I needed to instigate a trace. On investigation the reason for that unfortunate situation became clear when the addressee admitted that they (a company) had moved premises two years prior to the transaction and had given me their old address! In such a situation I think that one can only blame the person delivering the package and not the system.

I feel duty bound though to add that I have had unregistered (i.e. untracked) items go astray - although I do wonder whether this was a ploy on the part of the recipients rather than an AP failure.

Incidentally, the advice I received from my local LPO indicated that 'Express Post' is not tracked and thus I always use registered mail for everything I send to my customers and charge the customer accordingly.

[glenc (Glen)]

A book was posted to me from the Gold Coast on Friday the 18th. It still hasn't arrived. If it arrives today it will average 0.4km/hr!

[AdrianF (Adrian)]

A workmate as just had a letter delivered to him that was posted from Brisbane on 3rd Dec 2007, today is 30 July 2008 a total of 580k in close on 8 months. I had a package sent from Sydney overnight but a package I ordered from the states on the same day arrived first, a 7 day delivery.

Adrian

[bluescope]

I think that OZ Post went to crap when they started using contractors to do deliveries. It would appear that anyone who has a suitable vehicle can apply to deliver parcels for them nowadays, I've seen adverts to that effect ... I have also seen numerous non descript vehicles with non descript drivers picking up parcels ( bulk ) from our local post office for distribution. They are obviously not on a salary from OZ Post so probably cheaper alternative ... who cares about the customers seems to be the ethic these days. It's all about the bottom line.
Only today we had a card left in our mail box to go and pick up a parcel from the post office .... supposedly the person rang our bell and no answer .... actually nobody rang our bell it was probably raining heavily at the time and it was easier to drop a card in the box than do the job properly. This isn't the first time it has happened either.

[AdrianF (Adrian)]

An example of how Australia Post handles our mail. This letter took 9 days to go from Toowoomba to Roma (430k) and this is how it was delivered
Nice imprints of boot and tyre!

Adrian