yup...they really do have good service, i needed an extention tube aswell but i needed ASAP as the venus transit was 2 days off...i paid for it but the bintel crew made sure it got the the airmail place and i had it in my hands the next day...what service.
It took me a year to decide what I was going to buy to get back into the hobby. I went to Bintel because they had a good deal on an EQ 8 / Meade 10'' combo. I added a QSI camera and some other bits and pieces. Michael was very accommodating - no pressure applied while I ummed and arghed over the cost.
He was quite good at giving follow up advice / service when I subsequently asked dumb questions about CCD imaging and back focus issues ( I last did astronomy before the first PC appeared on any ones desk!). Would definitely go there again.
I have always found the service from Bintel to be fantastic even when my daughter asked them what she could get me for my birthday and they showed her my account so she could work out what to get. It took some explaining and a threat or two but she didn't tell her mother how much I had spent.
You provide a great service guy's. Keep up the good work.
