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  #21  
Old 02-06-2013, 11:50 AM
carlstronomy (Carl)
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Join Date: May 2012
Location: Brisbane
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I have never personally used Andrews but every seller has the right to protect themselves against price fluctuations. As many sites do, Andrews has this clause on their site "Due to recent currency revaluations, prices are subject to change w/o notice.". You placed the order over the phone they told you of the change straight away and offered an alternative. Although I can understand disappointment the company is legally with in its rights and appears to have done the right thing by offering an alternative. Just my input from many years of internet shopping.

PS. refresh will not always work if using IE 9 and above you some times have to clear your cache under tools/safety.
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  #22  
Old 02-06-2013, 08:32 PM
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GrahamL
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Join Date: Jun 2006
Location: ballina
Posts: 3,265
I' ve dealt with andrews a couple of times shipping boxes they are great !

The big let down for me was plainly communication in purchasing smaller items, back a while when the online storefront was generating to many online enquires and the email option was subesquently removed or not often checked.

It was at times a mess to follow what was available and what was happening with orders.

best advice ,,, call them in store !!

Last edited by GrahamL; 02-06-2013 at 08:45 PM.
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