Re Firefox - Page 2

chrisp9au (Chris) · #21 01-05-2013, 04:09 PM

Ron, lots of references to your problem, try Googling "Drop Down Coupons" Firefox

This seems to be the best step by step solution. http://www.bleepingcomputer.com/viru...oupondropdown/

Cheers

Chris

chrisp9au (Chris) · #22 01-05-2013, 04:10 PM

Whoops, CJ beat me to it!

astroron (Ron) · #23 01-05-2013, 04:15 PM

Quote:

Originally Posted by Shano592

This is proving to be a doozy, Ron.

Can you please try this:

1. Open a new tab in Firefox
2. Type in: About:config in the address bar - capitals not necessary.
3. Agree to be careful, in order to proceed

You should now see a search bar, with a whole lot of user data below it.

4. In the search bar, type DropDownCoupons or just coupons. Does anything show up underneath? It should remove anything that doesn't have that keyword.

Let us know what happens.

Didn't see anything with anywhere near the title

Shano592 (Shane) · #24 01-05-2013, 04:16 PM

Hmmmm. This is getting weirder.

When did it begin, Ron?

astroron (Ron) · #25 01-05-2013, 04:23 PM

Quote:

Originally Posted by Shano592

Hmmmm. This is getting weirder.

When did it begin, Ron?

About three days ago Shane.

astroron (Ron) · #26 01-05-2013, 04:27 PM

Quote:

Originally Posted by chrisp9au

Whoops, CJ beat me to it!

Nothing doing with that as the title "CouponDropDown" does not appear
anywhere in my add-ons

Cheers

Shano592 (Shane) · #27 01-05-2013, 04:36 PM

The only other thing that I can think of to try a system restore to about a week in the past.

You won't lose any data, but it will uninstall anything that has been installed in that timeframe.

1. Click on the start button on the bottom left of screen (Win95 - Win7)
2. Search for a file called rstrui.exe
3. Run that file.
4. Go through the restore screen (I think you click NEXT somewhere in there).
5. Choose a date that is at least a week back, and click <NEXT>
6. Confirm your selection on the next screen.

Your computer will restart once or twice during this restoration.

I think it will take 30-45 minutes to do, but hopefully it solves your problem once and for all.

Fingers crossed.

chrisp9au (Chris) · #28 01-05-2013, 04:38 PM

Quote:

Originally Posted by astroron

Nothing doing with that as the title "CouponDropDown" does not appear
anywhere in my add-ons

Cheers

Check all of the titles mentioned on that website, not just coupondropdowns.
They are all suspicious titles, remove every single one of them if there are there. Also check out the Registry entries and filenames on your PC.

Chris

astroron (Ron) · #29 01-05-2013, 05:17 PM

Quote:

Originally Posted by Shano592

The only other thing that I can think of to try a system restore to about a week in the past.

You won't lose any data, but it will uninstall anything that has been installed in that timeframe.

1. Click on the start button on the bottom left of screen (Win95 - Win7)
2. Search for a file called rstrui.exe
3. Run that file.
4. Go through the restore screen (I think you click NEXT somewhere in there).
5. Choose a date that is at least a week back, and click <NEXT>
6. Confirm your selection on the next screen.

Your computer will restart once or twice during this restoration.

I think it will take 30-45 minutes to do, but hopefully it solves your problem once and for all.

Fingers crossed.

Shane Done all that and it is still here

Cheers

CJ (Chris) · #30 01-05-2013, 05:23 PM

Hi Ron,
Just a thought. In the control panel you can list programs to uninstall by the date they were installed. That might narrow down recently installed potential offenders.

astroron (Ron) · #31 01-05-2013, 05:27 PM

Quote:

Originally Posted by chrisp9au

Check all of the titles mentioned on that website, not just coupondropdowns.
They are all suspicious titles, remove every single one of them if there are there. Also check out the Registry entries and filenames on your PC.

Chris

Non of them appeard in my add-ons
I followed their instructions to the letter Chris
and it is still here.
Cheers

Shano592 (Shane) · #32 01-05-2013, 05:27 PM

Oh boy! This is a doozy indeed!

Last one that I have. This is going into the registry, so it can be a little hairy.

OK... on the Start Menu, search for Regedit.exe and run it.

When the registry editor opens, hit CTRL-F and in the search field, type CouponDropDown, and then click the <Find Next> button.

Let it search (it can take quite a while, depending on how loaded your registry is), and note how many times it stops, after finding something.

Press the F3 key to search for the next one (it won't start from the top with the F3 key).

Let us know if anything shows up there, and if so, how many.

Also, what version of Windows are you running?

astroron (Ron) · #33 01-05-2013, 05:58 PM

Quote:

Originally Posted by Shano592

Oh boy! This is a doozy indeed!

Last one that I have. This is going into the registry, so it can be a little hairy.

OK... on the Start Menu, search for Regedit.exe and run it.

When the registry editor opens, hit CTRL-F and in the search field, type CouponDropDown, and then click the <Find Next> button.

Let it search (it can take quite a while, depending on how loaded your registry is), and note how many times it stops, after finding something.

Press the F3 key to search for the next one (it won't start from the top with the F3 key).

Let us know if anything shows up there, and if so, how many.

Also, what version of Windows are you running?

Running Windows 7
Only thing registry comes up with is a torn page icon with a red ab in it and (default) REG_SZ (value not set)

Shano592 (Shane) · #34 01-05-2013, 06:04 PM

Sorry, Ron ... you've run me out of ideas!

I was sure that several of those would help you.

This is going to bug me now.

astroron (Ron) · #35 01-05-2013, 06:09 PM

Quote:

Originally Posted by Shano592

Sorry, Ron ... you've run me out of ideas!

I was sure that several of those would help you.

This is going to bug me now.

A friend has the same problem and her hubby is a computer man so when he finds a cure he will let me know,but from what she said it looks like a windows re install what ever that is,It sounds very frightening,as I may loose lots of stuff

Thanks for your help Shane

Cheers

LewisM · #36 01-05-2013, 06:13 PM

Download and use the following:
1. Hijack this (http://sourceforge.net/projects/hjt/)
2. Spybot: Search and Destroy (http://www.safer-networking.org/)

Try it.

astroron (Ron) · #37 01-05-2013, 06:20 PM

Looks like it's gone

I have not had any add pop ups and can't seem to get them to do so

I don't know which thing I did was the one that removed it

I hope I am not counting my chickens

Cheers

Shano592 (Shane) · #38 01-05-2013, 08:35 PM

Fingers crossed.

Maybe it got scared and scarpered!

CJ (Chris) · #39 01-05-2013, 08:50 PM

Quote:

Originally Posted by Shano592

Maybe it got scared and scarpered!

peterl · #40 01-05-2013, 09:31 PM

Hi Ron.
I am learning about computers as well.
Try this.
In your tools tab on top in Firefox, select "options"
Next window select "content"
On top of that window make sure that
"block pop up windows" is ticked
Dont know if that will work.
Peter.