Dear IT Help Desk

[erick (Eric)]

OK, this one has me beat so would be grateful for some expert advice.

I have an old desktop at home with Internet Explorer 6 installed.

In the middle of some surfing, I found I had lost all the toolbars for IE (nasty webpage?). Just left with a border around the webpage. I can right click on the web page to bring up some basic buttons - such as "Back", "Forward", but no toolbars, no buttons, nowhere to type in a URL?

Huh?

I have left and right clicked on every bit of the IE window and on the startup shortcut icon - cannot find any way to restore the toolbars. Grrrr! Suggestions, please?

OK, if that won't work, there are two users on the machine, myself and my beloved wife. We both use the same IE executable as far as I can see. Logged on as her, the toolbars are all still there. So where is the IP startup parameter file that IE is reading for her. I'll just copy that to the appropriate location in my directory and be back in action, Eric says hopefully.

I downloaded IE 6 from MS Update to try and reinstall but, apart from fighting all the "Your software may be counterfeit" warnings (no it is not - MS records are stuffed!), when I went to install, it refused, saying the already installed version is more recent! Double Grrrr!

Many thanks.

[supernova1965 (Warren)]

Originally Posted by erick

OK, this one has me beat so would be grateful for some expert advice.

I have an old desktop at home with Internet Explorer 6 installed.

In the middle of some surfing, I found I had lost all the toolbars for IE (nasty webpage?). Just left with a border around the webpage. I can right click on the web page to bring up some basic buttons - such as "Back", "Forward", but no toolbars, no buttons, nowhere to type in a URL?

Huh?

I have left and right clicked on every bit of the IE window and on the startup shortcut icon - cannot find any way to restore the toolbars. Grrrr! Suggestions, please?

OK, if that won't work, there are two users on the machine, myself and my beloved wife. We both use the same IE executable as far as I can see. Logged on as her, the toolbars are all still there. So where is the IP startup parameter file that IE is reading for her. I'll just copy that to the appropriate location in my directory and be back in action, Eric says hopefully.

I downloaded IE 6 from MS Update to try and reinstall but, apart from fighting all the "Your software may be counterfeit" warnings (no it is not - MS records are stuffed!), when I went to install, it refused, saying the already installed version is more recent! Double Grrrr!

Many thanks.

Hi Erick

What OS are you running. I would be updating to the latest IE anyway because you are leaving yourself open to all types of nasties with that old IE

[Tandum (Robin)]

Sounds like full screen mode. Press F11 to toggle it on/off.

[erick (Eric)]

"F11" - excellent, thanks Robin - I'll give that a go.

XP I think Warren. It's an old PC, it strains now - don't want to load it with new software. Plus the "counterfeit software" warning seems to stop me undertaking certain updates. It just spits the dummy and says no. I cross my fingers that fully updated Trend Micro Pc-cilin and defensive behaviour will keep me safe from nasties

[Octane (Humayun)]

Eric,

Maybe now is a good time to install Firefox, or Opera.

Other than F11, right-clicking on one of the bars towards the top ought to bring up a menu that has items such as "Standard Button" and "Address Bar" that you may be able to tick.

Regards,
Humayun

[erick (Eric)]

Humayun, I am tempted to go Firefox, but my wife doesn't like change. However, we both have to access an internet database that, we are told, will only work properly with IE 8!! Some product written on a MS platform! So, if any change, it should be to IE 8. That's another problem I have.

Nope, no right clicking anywhere brings up anything useful.