Paramount MX USB Hub

[roughy (Mark)]

the USB A port on the versaplate hub seems to have decided not to work. I assume it is a connection within the housing. I am not at all skilled in determining or repairing this kind of fault.

Advice welcomed.

Mark

[Mighty_oz (Marcus)]

Send the whole mount back as it's a warranty problem Or maybe undo the hex nuts underneath and see if a wire is loose ? That way u can also take a pic and show.

Marcus.

[icytailmark (Mark)]

you could always use a separate usb hub.

[Mighty_oz (Marcus)]

i call Jinx

[roughy (Mark)]

Originally Posted by Mighty_oz

Send the whole mount back as it's a warranty problem Or maybe undo the hex nuts underneath and see if a wire is loose ? That way u can also take a pic and show.

Marcus.

Will undo the hub to see if it is a simple solution. Disinclined to send the unit back from Hobart over a USB connection. Logistics and hassle probably not worth the effort and time without even if it is cost neutral.

Originally Posted by icytailmark

you could always use a separate usb hub.

Definitely an option if a repair is improbable or a hassle.

[roughy (Mark)]

Solved. Inside the housing the wiring isn't straight through ton the port but a slot connection. Obviously this has been pulled out when moving the versaplate around looking for the best balance solutions.

[Mighty_oz (Marcus)]

Glad to hear it was an easy fix

[frolinmod]

Fortunately it's fairly rare to have to send an MX back to SB for repair. Most repairs can be done by a technically inclined user with parts sent from SB.

[cfranks (Charles)]

Originally Posted by frolinmod

Fortunately it's fairly rare to have to send an MX back to SB for repair. Most repairs can be done by a technically inclined user with parts sent from SB.

My experience was that SB were very responsive and replacement parts were sent very quickly.

Charles

[icytailmark (Mark)]

i wouldnt waste the time sending it off to repair just for the usb just quicker to go buy a usb hub

[DavidNg (David)]

would cost a fortune to send the mount back and forth, plus the risk of damage in transit, then the whole process of polar alignment again.