updating Synscan firmware

madtuna (Steve) · #1 21-03-2008, 03:48 PM

I keep getting a message saying "firmware update failed. Cycle power to Synscan and try again!"

I turn the power off and on again but continue to get the same message.
I have the handset plugged in via the same battery I use on site.
Could this be due to low battery charge or because the handset needs to be updated via a power source other than a 12volt battery?

Any help greatly appreciated, as presently there seems to be no firmware on the handset.

cheers!

Starkler (Geoff) · #2 21-03-2008, 03:50 PM

Try redoing the firmware from a pc with a real serial port not one of those usb-serial adapters.

madtuna (Steve) · #3 21-03-2008, 03:52 PM

thanks..I'll give that a shot

madtuna (Steve) · #4 21-03-2008, 04:20 PM

Mate..I'll have your babies..that worked a treat thanks!

Starkler (Geoff) · #5 21-03-2008, 06:17 PM

Just passing on what I've read from other peoples trials and tribulations.

In my work there is so much equipment that needs programming via serial port, and these usb-serial adapters are a real hit and miss affair

Screwdriverone (Chris) · #6 13-07-2010, 10:06 PM

Thanks Geoff,

I know this post is over two years old but you saved me a LOT of grief, I just tried to update my BRAND NEW HEQ5 synscan handset and it crashed using the USB to serial which caused it to NOT BOOT at all!

After 5 hours of having the mount and trying to talk to it via the PC, I had a broken mount. NOT HAPPY.

Solution? Search IceInSpace and find this post, switch to the home computer which has a REAL serial port, and BAM, 2 minutes later.... ALLLL WORKING AGAIN with the latest FIRMWARE....

Wooohooo.

Cheers

Chris