Quote:
Originally Posted by duncan
Hi all,
Don't get me wrong. For what it is it does a great job.What i'm saying is that when you select a target there is this you beaut photo beside it and newbies will expect that in return. The reality is far different and could cause major dissapointment. Those of us who have been in the hobby for a while realize that to get clear in depth photo's you need heaps of exposure on heaps of frames to stack together.
My son was beside me when i used it and was clearly dissapointed at what we got. I had to explain to him why it didn't look real good. Having said all this using it at 2:00am would be a lot better than 9:00pm.
If i have upset anyone i do apologise. More education is needed along these lines.
I will be in contact with the Gras team later to see if i can gain more info to give my lad and convince him not to be so dissapointed.
I for one will be buying time with these scopes. Mainly because i work away for weeks at a time and get limited time with my own scope. As i said to my lad, Pick a target and image it over and over again and then we will stack them to see a much improved image. And hopefully he will enjoy what he can do and achieve.
Again i do apologise if i have offended anyone.
Cheers
Duncan 
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Hi Duncan,
Thanks for your comments let me address some of the issues you raise.
1. I stated on the menu selection screen this " The target icons displayed are indicative of a long exposure imaging sequence with moderate to advanced image processing applied.
G13's results will differ from the icons displayed."
I'm not sure how you got mislead on the expected results.

So based on your comments I have now high lighted it in BOLD RED.
Additionally I have now included some sample images on what you should expect out of the system. Along with some samples of what to expect out of the other telescopes assuming your processing skills are up to scratch.
As you say anyone who knows anything about astrophotograhy will know the exposures are too short to produce draw dropping images. Most who have tried astrophotogray knows how much work goes into even getting images to this standard little along being able to click just your mouse at whim and end up with 4 images in your inbox. It was my decidsion to limit the exposure as to give everyone a fair go and to make it as simple as possible for all subscribers.
Here is a good example if your have the right skills where gras can take you.
http://apod.nasa.gov/apod/ap080502.html
However just because you have access to the GRAS gear doesn't mean you can take nice images, because its how you process the data you have.
However not everything is about pretty pics, a larger percentage of our customer work with the AASVO and the Hubble Space telescope if you really want to get serious. We have working groups right now doing these sort of projects.
http://www.prweb.com/releases/2007/11/prweb571706.htm
2.) The reason for selecting the these thumbnails for G13 is to give the novice users some idea of what they are going after, nebula, galaxy.
a) Firstly it was impossbile for GRAS to provide a scalled down thumbnail as no image data exisit for the service until now.
b) If you do take the G13 image shrink it down to a 80x80 thumbnail its impossible to see what you are going after. Is it a glob or a galaxy?
(See attached images)
c) If I used a mouse over to provide a 1/4 size preview of image you should be expecting kinda defeats the purpose of imaging the target, take all the fun out of it.
G13 is a entry level, get your feet wet, have some fun, point and click image system. If G13 subscribers want to trial the rest of the network for a small reasonable fee. Then you can really test your skill in processing images.

G13 is obligation free, its going to give hundreds and maybe 1000's of people the opportunity to try astrophotograhy without spending a dime.
Thanks for your feedback,
Best Regards,
Brad Moore
Global Rent-a-Scope