First post, and have to strongly disagree with this one. I have spent a considerable amount on WO stuff over the last few years and would like to make a few points;
The new dual-speed SCT Crayford-style focuser doesn't fit properly on the visual back of SCT's. There is a gap in the new design, which means the unit runs out of thread before butting up to the back of the telescope. The old design didn't suffer from this. Why WO ever changed the design is a bit of a mystery - I got a pain in my face asking them: in the end the chided me for not buying from a dealer in my own country (UK). Also, the inner barrell of this focuser wasn't concentric with the outer casing. So pretty bad workmanship there I'm afraid.
The 66mm Petzval will not work (come to focus) with the WO 1.25" dialectric diagonal. I only discovered this after buying the diagonal specifically for the 66mm. Their response to this was to say the diagonal wasn't designed for the 66mm Petzval although I'm pretty certain I saw an accessory diagram where this arrangement was possible.
WO do not enclose any useful instructions with their equipment. This is unfortunate as not all their customers know how things fit together straight out-of-the-box. The focuser referred to above comes unadjusted and unless you know how to make the necessary adjustments you will become unstuck.
WO legendary customer service is a myth. I, and at least one other person that I know of, and spent a lifetime in engineering, e-mailed WO about these concerns and got nowhere. This was all played out in the WO Yahoo site a few months back and in the end I told WO I wasn't going to buy their equipment anymore because of the way I was treated. I've since replaced the focuser with a Moonlite and my dealings with them have been totally opposite. Now if only WO had realised that a happy customer is a returning customer they could still have relied on my cash. But that's their problem.
Best wishes to all.
Stan
I know I am bais

, but I don't think WO make any bad acc's.....
Their worksmanship is just great for the price, and you will have to spend a lot more to get any improvement.
I am about to order a WO bino viewer soon, will let you know how it goes.
Cheers
John[/quote]