I have had a love hate relationship with this diagonal design which is badged under many different names such as WO, Orion, AT etc. The compression ring is a cost cutting measure isn't of a particularly good quality and have encountered this problem on a number of occasions including the ring simply falling out as it doesnt retain its spring. Unfortunately, the big design flaw with these diagonals which cant be gotten around is the eyepiece coupling in the diagonal body which is actually smaller than 1.25.
So what does this mean? It means that the diagonal vignettes eyepieces around 22mm and above. So - don't buy this diagonal if you want to use it in the context of a small grab and go set-up wherein you would want to use EPs like the TV 24Pan etc.
Worse, the vignette creates a soft very distracting fuzz appearance in the eyepiece where there should be a crisp edge from the field stop. What is so frustrating about all of this is that otherwise these diagonals are excellent in terms of light-weight, well built, very reasonably priced (ie affordable) and have a good mirror