ICEINSPACE
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Moon Phase
CURRENT MOON
Waxing Gibbous 78.2%
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07-06-2013, 04:14 PM
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Ageing badly.
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Join Date: May 2008
Location: Cloudy, light-polluted Bribie Is.
Posts: 3,762
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AS&T electronic edition
The June-July edition was due 5th June. Has anyone with an electronic subscription been able to access it yet? I can't.
Peter
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07-06-2013, 04:15 PM
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Registered User
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Join Date: Aug 2006
Location: Sydney
Posts: 1,250
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Neither can I
Pete
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07-06-2013, 05:46 PM
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Registered User
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Join Date: Oct 2009
Location: Adelaide, Australia
Posts: 1,581
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Worked for me.
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08-06-2013, 11:52 AM
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Registered User
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Join Date: Apr 2010
Posts: 31
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Not for me either. I raised this issue in another thread. I emailed the publisher and after no response rang them they hadn't actioned my email and said that they would ask the developer and I should contact Apple, update my software or it was a problem with my Appleid. They said that I might have a response on Tuesday. We will see.
I have tried everything that I can think of to try and fix my issue, in a way I am glad that its not an isolated case.
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08-06-2013, 12:02 PM
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Registered User
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Join Date: Oct 2009
Location: Adelaide, Australia
Posts: 1,581
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I should add, that I am using an Android tablet so this may the difference.
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08-06-2013, 12:24 PM
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Ageing badly.
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Join Date: May 2008
Location: Cloudy, light-polluted Bribie Is.
Posts: 3,762
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Refining the Inquiry - Apple products only
Since it seems the non-Apple platform device mentioned seems to work OK, perhaps we should do a quick straw poll of all iPad, iPod, iPhone users who have an AS&T subscription. If there are enough of us, it may get through to the publishers that this IS their problem.
I expect I will have to start a new thread to set up a poll. I'll try that and see how I go.
Peter
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08-06-2013, 05:07 PM
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Registered User
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Join Date: Apr 2010
Posts: 31
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Just voted "no" I intend to send another email to publisher and see what they are going to do about it after I tried to fix the problem myself.
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08-06-2013, 05:38 PM
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Buddhist Astronomer
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Join Date: Aug 2009
Location: Phillip Island,VIC, Australia
Posts: 4,073
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I have not been able to get it I have sent an email with a response saying they have passed it on to the subscription manager
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09-06-2013, 05:25 AM
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Ageing badly.
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Join Date: May 2008
Location: Cloudy, light-polluted Bribie Is.
Posts: 3,762
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The likely culprit
I just noticed that since the previous edition - which was released 17th April - there has been an update to the app released on 3rd May with so-called bug fixes. My guess is the updated app is not functioning properly. PUBLISHER PLEASE NOTE.
Peter
Last edited by pmrid; 09-06-2013 at 05:52 AM.
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09-06-2013, 10:15 PM
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Registered User
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Join Date: Nov 2012
Location: Canberra
Posts: 558
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Not working for me either.
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11-06-2013, 08:58 AM
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Ageing badly.
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Join Date: May 2008
Location: Cloudy, light-polluted Bribie Is.
Posts: 3,762
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This posting from AS&T on facebook a short while ago:
"Hi Peter. We have let Apple know that there is a problem and are waiting to hear back from them. Thankyou for your patience. Hopefully it's something small and can be fixed quickly."
Yeah!! We hope so too.
Peter
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12-06-2013, 06:07 PM
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Buddhist Astronomer
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Join Date: Aug 2009
Location: Phillip Island,VIC, Australia
Posts: 4,073
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Got mine today
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13-06-2013, 12:03 AM
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Ageing badly.
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Join Date: May 2008
Location: Cloudy, light-polluted Bribie Is.
Posts: 3,762
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Quote:
Originally Posted by supernova1965
Got mine today
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Me too. Not too impressed by the response from the publisher though - almost as if it was not really their problem nd they were doing subscribers a favour by getting Apple to fix it. Didn't sit too well with me I'm afraid.
Peter
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13-06-2013, 08:34 PM
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Grey Nomad
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Join Date: Feb 2005
Location: "Where ever the wind blows".
Posts: 5,694
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Quote:
Originally Posted by supernova1965
Got mine today
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Me three!
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13-06-2013, 09:11 PM
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Registered User
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Join Date: Apr 2010
Posts: 31
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Me Four. I am also less than impressed with publisher.
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14-06-2013, 08:13 AM
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Registered User
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Join Date: Aug 2006
Location: Sydney
Posts: 1,250
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Thanks for following this up Peter. Mine has now been "delivered" too
Pete
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