Hello martyn01,
Sorry to hear of your experience! That's a real bummer mate. Seems a bit out of sorts with Andrews too as they generally have a good name on here.
You could possibly check out a skywatcher 10". I bought one a while back and I'm pretty satisfied with it.

I pulled the mirror out and it was spotless and no marks on it (mirror is pyrex too if I'm not mistaken which I think is why it hasn't got a fan on them as standard as it isn't affected by temperature as much as other glasses. Still needs time to cool down though!).
Scope has a bonus too that all the wooden parts are fully vinyl coated all round and have no exposed chipboard to seal up or go wrotten.
Everything else mechanically on it has worked fine with no problems.
I see your on the rainy side of the country and I live in WA so I really can't help you with any deals so sorry there. Hopefully someone can chime in there and help out.
Anyway hope you can sort it out and this info is helpful in some way.
By the way what type of marks were on your mirror? Scratch,dirt , smudge or streak?
Cheers
Simmo