I made my first purchase from the Astroguy over in Perth last week.
I can only say that his service is definitely different from most of the Astro goodie shops I use in Australia.
During the week I received a couple of emails and a phone call to tell me my gear had arrived. At no time was I in the dark about my purchase.
It really has been a pleasure to deal with Shane Ross (The Astro Guy)
Thanks for the great service.