Network timeouts?

[kinetic (Steve)]

Hi
since we recently swapped from an ADSL Bigpond BroadBand modem
to an ADSL2 BroadBand router/modem, we seem to get a lot of network
timeouts. That's the only description I could call it.

A minute or so can go by then a page loads ok.

I used to be able to browse any page on the web for hours without
any sort of timeout happening. Only IIS would occasionally knock me
off, but that was if I didn't reload a page or have any activity
for 1/2 hr or so.That all seems normal.

With this modem /router though, we get these screens every
half hour or so. Is this a modem issue, a web or ISP issue or
a browser setting I've overlooked?
Browser is Mozilla, OS is WinXP. Modem is as below.

thanks for any help.

Steve

[koputai (Jason)]

Have you checked the option settings in your modem/router, the message would appear to be coming from there.

Cheers,
Jason.

[astroron (Ron)]

Steve we Satellite broadband users get timed out at least five times a day.

[michaellxv (Michael)]

What speed are you getting out of the ADSL2 connction? Your modem should hopefully tell you.

Depending on a number of factors you may on the limit of what is a stable connection for you with ADSL2. If your modem allows it try adjusting settings which will back off the connection speed a little.

e.g. if I push I can get 12Mb out of mine, but it is unstable. When I back it off a bit I get 8Mb but at least it is stable.

[kinetic (Steve)]

Jason, Ron , Michael,
cheers for the advice.

Tonight when the timeout happened I checked the event log.
On the event log in the 10.0.0.138 settings I get:
<'Firewall event' , deleted rules.>

see below, two screengrabs.
Ist one, event logs...2nd one speeds

Steve

[michaellxv (Michael)]

In the log you have a drop down at the top currently on 'Security'. What other options do you have? Select 'All' if it is available.

Regarding speed. How far are you from your local exchange? The other major factor will be the quality of your line.

[kinetic (Steve)]

Originally Posted by michaellxv

In the log you have a drop down at the top currently on 'Security'. What other options do you have? Select 'All' if it is available.

Regarding speed. How far are you from your local exchange? The other major factor will be the quality of your line.

All
Connections
LAN
UPnP
Security
System
Service

Quite a distance Michael....ADSL1 was never the full 256k speed.
I think the best we ever got out of that was about 150-160kbps

ADSL2 is way faster but prone to these annoying dropouts.
BTW, every time one occurs and I am browsing IIS, I have to re-log in to IIS.

Steve

[michaellxv (Michael)]

Anything in the log under Connections or Service?

Being far from the exchange is going to work against you unfortunately.

Does your modem have a page that shows connection statisitics. Frame counters, CRC errors etc.

[michaellxv (Michael)]

Originally Posted by kinetic

All

BTW, every time one occurs and I am browsing IIS, I have to re-log in to IIS.

Depending on your level of parnoia you could tick the 'remember me' box so you don't have to login every time.