Hi Elizabeth, would it be possible to give us a picture of the scope or a name? does it have slow motion control handles, or does it just move up and down and round and round on the tripod?
If it is what I am thinking it is,you can slacken the retaining nut that holds the telescope in it's retaining ring and and turn the eyepiece and the finder to a more comfortable position.
I hope you have some luck with scope and the local club