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Old 06-08-2023, 11:16 AM
Mickconn77 (Mick)
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Join Date: Apr 2021
Location: Melbourne
Posts: 44
Heq5 motor controller board

Think I’ve blown mine.
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Old 07-08-2023, 03:08 PM
Atko90 (Daniel)
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Join Date: May 2020
Location: Broadbeach
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Hey Mick,

I did something similar at the start of the year but it happened during an update.

It might be worth contacting Skywatcher Support even if it's out of warranty. I ended up sending mine to Tasco in Sydney (through Skywatcher Support) at they replaced mine for free and paid for the return postage.

I should still have their direct contact details if you wanted them.

Dan
  #3  
Old 07-08-2023, 07:58 PM
Mickconn77 (Mick)
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Join Date: Apr 2021
Location: Melbourne
Posts: 44
Thanks Dan, I appreciate you reaching out.

I called Saxon today (Saxon heq5) who could only be helpful by supplying a new board at $369. In lieu of this I’ve commenced replacing components on the board after hours pouring over the forums.
If it fails I’ll purchase one from the UK which will cost me $AUD250 shipped! More palatable but still not ideal. Still amazed that a $2k mount doesn’t have much in the way of circuit protection.

Cheers, Mick.

Quote:
Originally Posted by Atko90 View Post
Hey Mick,

I did something similar at the start of the year but it happened during an update.

It might be worth contacting Skywatcher Support even if it's out of warranty. I ended up sending mine to Tasco in Sydney (through Skywatcher Support) at they replaced mine for free and paid for the return postage.

I should still have their direct contact details if you wanted them.

Dan
 

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