Ya gotta love Bintel

[okiscopey (Mike)]

I ordered an eyepiece online from Bintels' Sydney store today. On the order form there was a box labelled "other instructions", so I typed: "Please sing 'Starry Starry Night' whilst packing this item" (as a joke, of course).

Thought nothing more of it until 6:15 this evening when I got a phone call. It was a lovely recording of 'Starry Starry Night' and a brief chat with Mike Smith (I presume) who informed me the song was actually called 'Vincent' and that the EP was already on its way.

Three cheers for Bintel, Her Majesty the Queen, Coopers Sparkling Ale and all other worthwhile things!

Postscript 1: There are many other excellent suppliers out there, and many other monarchies and fine beers. I do not wish to detract from any of them not named herein.

Postscript 2: I only wrote this to get my tally up to 500 posts!

[OICURMT]

Originally Posted by okiscopey

Postscript 2: I only wrote this to get my tally up to 500 posts!

[DavidU (Dave)]

LOL.

[[1ponders] (Paul)]

they are a fantastic crew that's for sure.

[Liz]

Classic!!

[Forgey (Paula)]

LOL Love it!

[GeoffW1 (Geoff)]

Hi,

I do like this one.

I've recently suffered a TREMENDOUS spray (by PM, that was at least some good form) from someone connected with another Astro dealer (no names, I'm not that brave), who did not agree with something I said here.

So I'll offer plaudits to Bintel for this effort.

Cheers

[MrB (Simon)]

Originally Posted by GeoffW1

I've recently suffered a TREMENDOUS spray (by PM, that was at least some good form) from someone connected with another Astro dealer (no names, I'm not that brave), who did not agree with something I said here.

Haha, I bet that response changed your opinion about that dealer... not!

[Stardrifter_WA]

Originally Posted by GeoffW1

Hi,

I do like this one.

I've recently suffered a TREMENDOUS spray (by PM, that was at least some good form) from someone connected with another Astro dealer (no names, I'm not that brave), who did not agree with something I said here.

So I'll offer plaudits to Bintel for this effort.

Cheers

Hi Geoff, some people just can't take criticism, their problem, not yours!

I have always found Bintel to be quite good too.

Cheers Peter

[mozzie (Peter)]

great 500th post!!! yep there pretty good there at bintel..nothing is a problem.

[Matt Wastell (Matt)]

Happy 500th!

[mplanet62 (Michael)]

Bintel is good - very helpful people they are. Always ready to listen to the customer and give an advice and assistance. Their prices are not the cheapest around, but honest. And I never had a problem paying to Bintel for their great service and customer approach.
Good on them!
And congrats on 500th post!

[Stardrifter_WA]

Originally Posted by mplanet62

Bintel is good - very helpful people they are. Always ready to listen to the customer and give an advice and assistance. Their prices are not the cheapest around, but honest. And I never had a problem paying to Bintel for their great service and customer approach.
Good on them!
And congrats on 500th post!

When you take into consideration the service Bintel provides, their prices are quite reasonable. Sure, sometimes you can get it cheaper, but getting a cheaper price AND getting excellent after sales service and support don't usually go together.

[MattT]

Bintel in Melbourne is the same too. I was going to buy 2 flexi slo mo controls for an EQ5 from the US when I rang Bintel and yes they had them, but not on the catalogue, and they were half the price, never mind postage. Replying to get my posts to 90....err does that count.
Cheers Matt

[stephenb (Stephen)]

Mike et al,

I agree. With some products you may find a cheaper price elsewhere but they certainly back you up with support during and after the purchase.

(I only posted this to get my 1813th post. Was that okay?)

[jjjnettie (Jeanette)]

my only complaint with dealing with the big 4 (Andrews, Bintel, Sirius and MyAstroShop) is that there is no such thing as a quick phone call.
Their passion for the hobby shines through with their ability to talk your ear off about it.

Steve Massey holds the phone record so far, a 2 minute phone call turning into an hour and a half convo. We managed to catch up in person one time, but it's all rather fuzzy, probably due to that bottle of rum and champagne chasers, or was it the bottle of champagne with rum chasers. Either way I didn't feel cold on the imaging field that night.

[Liz]

Originally Posted by jjjnettie

Steve Massey holds the phone record so far, a 2 minute phone call turning into an hour and a half convo. We managed to catch up in person one time, but it's all rather fuzzy, probably due to that bottle of rum and champagne chasers, or was it the bottle of champagne with rum chasers. Either way I didn't feel cold on the imaging field that night.

we are warned. Steve is coming up to Townsville next weekend for 2 days of intensive GStar training/fun/tutorials.

[jjjnettie (Jeanette)]

Originally Posted by Liz

we are warned. Steve is coming up to Townsville next weekend for 2 days of intensive GStar training/fun/tutorials.

He's a top bloke. Give him my regards.

[Terry B]

Originally Posted by jjjnettie

my only complaint with dealing with the big 4 (Andrews, Bintel, Sirius and MyAstroShop) is that there is no such thing as a quick phone call.
Their passion for the hobby shines through with their ability to talk your ear off about it.

Steve Massey holds the phone record so far, a 2 minute phone call turning into an hour and a half convo. We managed to catch up in person one time, but it's all rather fuzzy, probably due to that bottle of rum and champagne chasers, or was it the bottle of champagne with rum chasers. Either way I didn't feel cold on the imaging field that night.

You can add Claude at AEC to that list as well.

[mplanet62 (Michael)]

Originally Posted by Stardrifter_WA

When you take into consideration the service Bintel provides, their prices are quite reasonable. Sure, sometimes you can get it cheaper, but getting a cheaper price AND getting excellent after sales service and support don't usually go together.

My point exactly. Thanks!