Outlook Express problem

[bloodhound31]

Every time I send out an email with my logo on the top left, the recipient gets it that way. However, when they reply to it, it becomes tiled all over the screen and the text becomes unreadable!

What's causing it and how do I fix it?

Baz.

Left - sent, right - reply.

[multiweb (Marc)]

Originally Posted by bloodhound31

Every time I send out an email with my logo on the top left, the recipient gets it that way. However, when they reply to it, it becomes tiled all over the screen and the text becomes unreadable!

What's causing it and how do I fix it?

Baz.

Left - sent, right - reply.

This would be an issue with their mail client and the way they handle HTML formatted emails. Are you using a place holder for a single picture in your sig or a background picture in a div tag or possibly in a table background cell? Which in the latter could be the tiling issue you're having. Can you post the code for your sig?

[bloodhound31]

Originally Posted by multiweb

This would be an issue with their mail client and the way they handle HTML formatted emails. Are you using a place holder for a single picture in your sig or a background picture in a div tag or possibly in a table background cell? Which in the latter could be the tiling issue you're having. Can you post the code for your sig?

I have no idea what you just said then....

Seriously...

[multiweb (Marc)]

Originally Posted by bloodhound31

I have no idea what you just said then....

Seriously...

Just send me an email. I'll check it out.

[mithrandir (Andrew)]

Bah Humbug. email is to be composed of plain text, possibly with attachments. None of this HTML rubbish that lets crooks hide trojan horses and virii in the poor unsuspecting suckers inbox.

[troypiggo (Troy)]

I was going to say the same thing. Sending HTML formatted emails, you can never guarantee what it's going to look like at the other end.

Plain text, no such issues.

[alistairsam]

As Marc said, its to do with how you embed your signature image in your outbound mail.
I'm not an html expert but looks like the tag is set to tile that image.
try recreating your signature from scratch and check options for the image if any.
for eg, you could have themes in your mail that resemble a coloured paper, it uses just one gif image and tiles it repeatedly to make it look like a continuous band on the left or right. that could be what's happening.
I don't think you can embed an image in a plain text mail.
you could use rich text though.

[bloodhound31]

All I do when I want to send a new email is select FORMAT>APPLY STATIONARY>then select whatever image I have set-up. When I am making new stationary, I can select top left, right, bottom, top and margin distance from the top or side. I can also select it to tile or not. I have selected not.

Don't know why, but it does what I want it to do on the way out, and the person on the other end gets it the correct way - the issue is when they reply. It is then that it tiles the whole page.

[mithrandir (Andrew)]

Originally Posted by bloodhound31

Don't know why, but it does what I want it to do on the way out, and the person on the other end gets it the correct way - the issue is when they reply. It is then that it tiles the whole page.

Barry, what email client are they using? Outhouse may be doing what you want when you send. Theirs could be the one stuffing up the reply.

If you CC the mail to yourself and respond to that does it look correct?

[bloodhound31]

Originally Posted by mithrandir

Barry, what email client are they using? Outhouse may be doing what you want when you send. Theirs could be the one stuffing up the reply.

If you CC the mail to yourself and respond to that does it look correct?

Don't know what they are using, but I just sent it to myself and it all works fine.