Help Please

[FOOTPRINT]

Hi All, Maybe its me, but for the last week or so I have not been able to Post Attachments as that part of the "New Thread" page does not appear, Can someone let me know if the "Manage Attachments" bit still comes up on the lower part of the "New Thread" page when Invoked (it used to) or am I doing something wrong.......Many Thanks....cheers.............Jim

[leon]

Yes, just tried it, it works fine for me

Cheers leon

[mojo (Terry)]

hmmm I don't know why this happens to a few people every now and then but do this....
- Clear your iceinspace cookies.
- Clear your cache.
- Close your browser.
- open browser
- login again.

That should do it.

[[1ponders] (Paul)]

Jim, down the bottom of the new thread page under "Posting Rules", does it say "You may post attachments" ?

[FOOTPRINT]

Hi All, Thanks for your help, 1-Ponders, it does say I can post attachments + others in the L.H. column, Terry- I have done all you suggested (except clear my Cache)- which I do not understand, appreciate a fill in on this item, but after Logging out- It comes up and says- All Cookies cleared- I Exit Ice in Space, close the Browser, Re-Open it, sign in to Ice in space, Go to New Thread, It says I May post Attachments + others Items, but No Manage Attachments Item comes up (It used to), any Ideas or suggestions ???.Thanks...............Jim

[mojo (Terry)]

To clear your cache: Tools->Internet Options -> Within the temporary internet files option is a "delete files..." button. Click that.

Or do this first: Reply to this thread, and on the reply to thread page, press Ctrl+F5 to completely refresh that page and see if the button appears.

If clearing your whole cache and refreshing just that page still doesn't work, view the source of the reply to thread page (View->Source) and email it to me.

[FOOTPRINT]

Hi Terry, Thanks for your advice, I have done as you sugested, and cleared the Cache in the computer, I will do the View Source bit and Email it to you as I still cannot get the Attachments bit, I do feel this is something at the base location (Web Page), as I have tried to log in from another local Computer, and a remote computer (my daughters) at another location with the same results, this means that the problem is not a computer software clash or items on the HD causing a conflict as my daughters computer has none of the items that my computer has, I can post to Astronomy-Daily no problem (with attachments), I wonder if I sign-up under a different name and E-Mail address that this might overcome the problem.Again many thanks...................Jim

[FOOTPRINT]

Hi Mojo,
I just tried the Ctl+F5 option again, and I now have the Manage Attachments bit, it dident work the first time however, ill start from scratch again and see how I go, will let you know.


cheers....Jim

[FOOTPRINT]

Hi Mojo, O.K. ive gone through the complete sequence from connecting to the Internet, invoking IceInSpace Web page, signing-in, New Thread, and I had to do the Ctl+F5 bit to get the Manage attachments to come up, but at least it does, im happy, thanks for your paitence and assistance.regards....Jim

[mojo (Terry)]

If you have to do Ctrl+F5 every time, then there's probably something wrong with your browser cache configuration. All that Ctrl+F5 does, is load the page raw (not from the browser disk or memory cache).

Glad it's fixed-ish