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Old 28-12-2017, 04:31 PM
beren
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Join Date: Oct 2004
Posts: 2,810
Pegasus astro

Just a quick shout out for Pegasus astro customer service.......

I have one of their dual motor focus set ups on one scope but wanted to use it on another scope/focuser, but the motor coupler {3mm to 8mm range} was to small for the focuser spindle. Sent off an email on Saturday, literally got a reply five minutes later and after a few successive exchanges with measurements
the guys had a new one milled up and posted ems for free impressive
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  #2  
Old 28-12-2017, 04:54 PM
Premordial (Max)
Pale green dot

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Join Date: May 2017
Location: NSW
Posts: 58
The customer is happy and the merchant's reputation grows. Everybody wins.
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Old 28-12-2017, 08:37 PM
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Atmos (Colin)
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Join Date: Aug 2011
Location: Melbourne
Posts: 7,013
I don’t believe that I’ve heard of them before but it’s good to hear this kind of customer service going on
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