I just got myself a new skywatcher 130p goto mount and the handset isn't working

. The text just doesn't appear on the screen, when I first plugged it in it would slew using the arrow buttons but I tried flashing the firmware and even that doesn't work now. Was wondering if there was anyone in the Toowoomba area with a working handset that could confirm the mount is ok before I send the handset back.
Thanks.