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  #1  
Old 04-07-2006, 03:16 PM
JimmyH155
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Meade I love you
I posted a thread some weeks ago saying about the damage caused to my LB 12" due to the flimsy dust cover bouncing around on its trip around the world... Cant find the thread now. ANYWAY, as recommended by you kind experts, I used the squeaky wheel approach (it's the squeaky wheel that gets the oil!) with Star Optics in Mermaid Beach, and guess what
MEADE ARE GOING TO REPLACE THE LOT!! And when I swap it over at Star Optics, they will give the replacement one an expert collimation (with me looking over their shoulders)
SO GOOD ON YOUSES, MEADE, YOUR'E THE BEST
AND thanks guys for getting me to do something about it!!
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  #2  
Old 04-07-2006, 03:27 PM
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ving (David)
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it certainly doesnt hurt to ask does it?

good on ya.
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  #3  
Old 04-07-2006, 03:53 PM
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matt
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Excellent!!!!

Glad everything worked out and everyone's done the right thing.

It does happen .... most of the time
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  #4  
Old 04-07-2006, 04:10 PM
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Lester
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Hi Jimmy,

Fantastic, good news travels a long way. Some times there isn't enough good news.
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  #5  
Old 04-07-2006, 04:16 PM
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xstream (John)
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Great news Jimmy.
Well done Meade and Star Optics.
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  #6  
Old 04-07-2006, 04:47 PM
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alandee
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Congratulations !
I've nothing but the highest praise for Chirs and Lex up there in Sunny Qld.
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  #7  
Old 04-07-2006, 04:54 PM
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astronut (John)
2'sCompany3's a StarParty

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Onya Jimmy, Well done Star Optics & Meade
Jimmy, If you haven't bought a collimator I recommend the Orion cheshire $60-$70 approx
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  #8  
Old 04-07-2006, 04:59 PM
JimmyH155
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meade
Yes it was Chris and Lex who fixed things up I believe. I have bought several things from them and the speedy service has to be witnessed to be believed. The LB itself, ordered on Thursday arvo was sitting in my porch Monday morning!! AND with discounted freight!
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  #9  
Old 04-07-2006, 08:19 PM
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g__day (Matthew)
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That is an example of excellent customer service!
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  #10  
Old 04-07-2006, 11:08 PM
CoombellKid
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Quote:
Originally Posted by JimmyH155
Yes it was Chris and Lex who fixed things up I believe. I have bought several things from them and the speedy service has to be witnessed to be believed. The LB itself, ordered on Thursday arvo was sitting in my porch Monday morning!! AND with discounted freight!
Yup Lex and Chris are excellent to deal with, I got my scope and XW's
from them. When the scope arrive with the wrong tripod, they re-ordered
and then sent a courier out to me with the replacement and picked up
the old one, which took about a week.

Good too hear Meade came to the party, and on'ya Lex and Chris for doing
what you do best


regards,CS

Rob
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