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Old 27-11-2007, 08:25 AM
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Argo Navis (Wildcard-Innovations) still in bussiness! :)

Hi all,
Been trying to get in contact with Wildcard-Innovations lately, the manufacturers of the Argo Navis unit but I am unable to get a webpage up or a email reply.
Are they still in bussiness?
cheers Gary

Last edited by Garyh; 27-11-2007 at 05:03 PM.
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Old 27-11-2007, 08:37 AM
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Gary was in here the other week.
I wonder if they are on the road again?
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Old 27-11-2007, 08:43 AM
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I'm sure they are. I thought Gary was going on holidays around now?

Maybe his website is down and he's not around to bring it back up.
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Old 27-11-2007, 08:55 AM
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Thanks Jeanette and Mike..I think you may be right there, on holidays and not knowing that his site has gone down..
I hope its up soon so I might get one for chrissy!
cheers
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Old 27-11-2007, 09:02 AM
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Omaroo (Chris Malikoff)
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Quote:
Originally Posted by Garyh View Post
Thanks Jeanette and Mike..I think you may be right there, on holidays and not knowing that his site has gone down..
I hope its up soon so I might get one for chrissy!
cheers
You wouldn't be doing Gary's business any harm by buying one from Bintel.... who are definitely not on holidays yet.

https://www.bintelshop.com.au/Catalo...y=argo%20navis
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Old 27-11-2007, 10:10 AM
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See these postings from the Yahoo AN Group:-

Wildcard Website Temporary Downtime and Email Support

Posted by: "John Bambury" jbambury@bigpond.net.au ausastronomer

Fri Nov 23, 2007 3:14 am (PST)

To all fellow Argo Navis Users,

Just a short note on behalf of Gary Kopff to advise that the Wildcard
Innovations Website has been down the past two days due to a
technical issue with the telecommunications network within Australia.
Unfortunately due to this telecommunications problem the support team
at Wildcard are also off line and have no internet or email access.

These technical problems should be rectified over the next 24 to 48
hours and the website will be back up and running.

Gary is flying out for a short vacation early tomorrow morning and is
unlikely to have internet access before his departure, and may have
very limited access from his overseas destination. Please be patient
over the next week or two in regards to email and forum support. I
am sure Gary will catch everyone up on his return from vacation.

In the interim there are several experienced Argo Navis users on the
forum who can offer support.



Re: Wildcard Website Temporary Downtime and Email Support

Posted by: "Wildcard Innovations" argo_navis_dtc@yahoo.com.au argo_navis_dtc

Sun Nov 25, 2007 5:51 am (PST)


Hi John,

Thanks for posting this message on our behalf.

Our sincere apologies to those who have been unable to
access our web site over the past few days. Due to an
electrical storm in Sydney late last week, the local
broadband exchange is temporarily offline. As a result,
we have also been unable to receive or send emails
during this time. Telstra Australia anticipate that the
broadband connection should be repaired on 26 Nov 2007.
We apologize for those who are awaiting email responses or trying
to access the web site.

As John mentioned and we were unable to post an announcement
due to the network being down, the Wildcard office will
be closed for a two week vacation until 10th Dec 2007.
During this period, our email responses will take much longer
than normal, perhaps several days or more and our responses
will be shorter than normal. However, we will respond in full
upon our office re-opening again on 10th Dec.

Greetings from Siem Reap, Cambodia, home of the famous Angkor Wat.

Best Regards

Gary Kopff
Wildcard Innovations Pty. Ltd.
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Old 27-11-2007, 12:02 PM
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Thanks Chris for the alternative but they don`t have the mounting hardware I need to get ut up and running. Thanks Eric for that info as it explains everything! I shall wait till after the 10th and talk to Gary.
cheers and thanks guys...
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Old 27-11-2007, 12:03 PM
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You can change your ? to a !
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Old 27-11-2007, 12:06 PM
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Quote:
Originally Posted by Garyh View Post
Thanks Chris for the alternative but they don`t have the mounting hardware I need to get ut up and running. Thanks Eric for that info as it explains everything! I shall wait till after the 10th and talk to Gary.
cheers and thanks guys...
Gotcha - you're after specific encoder mounting hardware.

Should be great when you get it. I've had the pleasure of using a bunch of Argo Navii at Zane Hammond's Magellan Observatory over the past few weeks. Very good units indeed.
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Old 27-11-2007, 05:06 PM
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Quote:
Originally Posted by iceman View Post
You can change your ? to a !
LOL Done..

Quote:
Originally Posted by Omaroo View Post
Gotcha - you're after specific encoder mounting hardware.

Should be great when you get it. I've had the pleasure of using a bunch of Argo Navii at Zane Hammond's Magellan Observatory over the past few weeks. Very good units indeed.
Been wanting to get the AN for sometime now so I am really looking forwards to push to!..
cheers Gary
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Old 27-11-2007, 06:32 PM
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Two things stick out with the Argo.
1. it is a fantastic piece of kit.
2. Gary K is one of the all time legends with customer service.
Either way you can't go wrong.
Gary
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Old 28-11-2007, 09:05 AM
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UPDATE - from Yahoo Group:-

Re: Wildcard Website Temporary Downtime and Email Support

Posted by: "Wildcard Innovations" argo_navis_dtc@yahoo.com.au argo_navis_dtc

Tue Nov 27, 2007 6:52 am (PST)

Once again apologies to those who have attempted to access
our web site but have been unable to do so. Apparently
Telstra have still not repaired the broadband line fault as
at Tuesday 27 Nov. We are hoping access will be restored again
shortly.

Just a reminder that the Wildcard Innovations office is
closed for a vacation until 10th Dec 2007. During this
period our response times may be much longer than normal.

Best regards

Gary Kopff
Wildcard Innovations Pty. Ltd.
Currently on the road in Cambodia
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  #13  
Old 30-11-2007, 08:43 AM
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UPDATE - advice from Gary on Yahoo Group:-

Wildcard innovations web site now back online

Posted by: "Wildcard Innovations" argo_navis_dtc@yahoo.com.au argo_navis_dtc

Thu Nov 29, 2007 5:20 am (PST)

Access to the Wildcard Innovations web site has now been restored.

Best Regards

Gary Kopff
Wildcard Innovations Pty. Ltd.
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  #14  
Old 30-11-2007, 09:16 AM
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Was able to access the site on Wednesday afternoon.
Placed a order for a AN plus encoders etc!!....
Hopefully shall arrive by xmas.. (thankyou my darling wife!)
cheers Gary
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