I have the RoboFocus on my 12" and SharpSky on my 90mm refractor. So my comparison is not apples for apples, but ...
SharpSky quality of service: excellent. Very helpful with some ASCOM issues I had and he did everything he could to get it to me ASAP.
Product quality: It feels every bit the high quality and well built piece of equipment it looks in the photo's. Neat well sealed boxes, plugs, cables, etc.
Accuracy: I've auto focussed on the 90mm no problem, using manual controlls is easy and the fineness of movement able to be controlled from very course to very fine (too fine for my 90mm, at it's finest). Most of my use has so far been using the manual hand control and certainly it's finest pre-configured setting is extremely fine. Movements are repeatable in both directions without any backlash or such that I've found.
Usability: I find the turn dial and press button easier than the RoboFocus two button controls. I find the cable length to the hand controller on the SharpSky too short and need to extend it, it's a bit annoyingly short for my scenario, but it would depend where you mount the main control box, for me it's on the ground, if it was at mount height you'd be fine. Software is easy to use to configure firmware settings but I did have initial trouble getting it talking to my PC, ended up uninstalling all ASCOM and SharpSky driver and re-installing and then worked. We still aren't sure why it didn't work first time round.
In the end they both do a flawless job of focusing. The Sharpsky is packaged neater, I prefer it for a portable setup. I can't think of a technical reason to buy one over the other as they both have very fine movements, repeatable movements, accurate PC control. I do wonder if the movement steps of the Sharpsky are actually finer than my RoboFocus, but not sure how I'd quantify that and not sure I have the time to bother
If I bought another one right now, I'd probably just go SharpSky but either would work fine. If you are looking at the cost difference of a new switch of trivial cost or a new focuser of $500, it might not be worth the $500.