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asimov
02-09-2011, 12:15 PM
Hi all. anyone familiar in interpreting data from a BSOD here?

I managed to work out how to pause the system, & take this photo. Looks like I didn't quite capture it in it's entirety though:rolleyes:

It relates to a hardware failure, but it's gibberish to me..

ASUS N71JQ

:shrug::help:

Tandum
02-09-2011, 12:34 PM
Here's a couple of pages that might help. You have a windows stop 7E error.

http://win-experts.com/windows-xp/xp-stop-0x0000007e-system_thread_exception_not_handled-bsod/

http://support.microsoft.com/kb/330182

asimov
02-09-2011, 01:05 PM
Thanks Robin. I've read those supplied links before, but I'm not overly savvy in this area.

This ASUS is driving my crazy. I've only ever seen this BSOD once. Most of the time it'll freeze on my randomly & I'll have to restart via the power switch on the laptop or outlet, so according to logs etc. it will just tell me I've restarted incorrectly with no mention of the freeze. When I say random, I mean exactly that. Could be on startup, could be 5 mins after startup, could be sitting there idle not doing anything, could be while I'm playing an intensive game like Silent Hunter, or it might not happen for hours/days..

I gave up 2 months ago from this problem & replaced it with a new one (Toshiba) but I'm on a roll again of trying to fix the ASUS. No sense in having a $1500 laptop sitting here that won't work I suppose..

Tandum
02-09-2011, 01:24 PM
Can you just wipe it and reinstall it clean?

Poita
02-09-2011, 02:21 PM
http://support.microsoft.com/kb/839641#
http://support.microsoft.com/?kbid=930311&sd=RMVP

You can also set the machine not to reboot on crashing so that you can see the error message in entirety.
You could also use this to analyse the resulting dump file.

http://www.smidgeonsoft.prohosting.com/pebrowse-crash-dump-analyzer.html

asimov
03-09-2011, 10:44 AM
Solved. Turned out to be the secondary HD (Seagate) causing the problem.

asimov
07-09-2011, 01:04 AM
And just to confirm what I said in my last post. Plonked the 2nd HD back in & received a freeze within mins. Never even got to use the HD, gotta love it with new stuff these days. The other thing I gotta love is the fact that I ened up ringing an expert for advice. After describing events, he said it was the HD with the OS onboard & to download the seatools disk analizing tool & not to bother with the onboard Chkdsk utility claiming only idiots use it. Well the Seatools picked up no errors & the Chkdsk picked up on a few. Whatever, lol.

Steffen
07-09-2011, 01:24 AM
Like Kirk said on VAXtrek, "a core dump is always an ugly sight!"
:D

Cheers
Steffen.