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dannat
21-04-2009, 11:03 AM
Just thought i would mention a pos experince with a vendor couple of weeks ago...emailed bintel to enquire if they were attending ASV VIC messier party - could they bring an observing chair for me to look at.
I got stuck in Melb & got there mid afternoon - Anthony had sold the chair to someone else as he was packing up early..

He gave me a free copy of astronomy 2009 to make up for it & said if i popped into the store to pickp one he could offer me a discount to make up for it..I was very happy for his offer & i had to pick up my wife from the same melb area the next friday i was very happy to take up his offer

BIntel gave very good service imo & I am happy to shop with them

Jen
21-04-2009, 09:56 PM
:2thumbs::2thumbs:

starlooker
22-04-2009, 07:28 AM
Thanks for sharing the positive feedback. :thumbsup:

Ric
23-04-2009, 12:38 AM
I have to agree Daniel, Bintel is one company that knows how to look after their customers. I have always had nothing but but first class service from them.

Cheers

stephenb
23-04-2009, 06:09 AM
As usual more excellent customer service from BinTel. Daniel, they do go above and beyond the call of duty to look after their customers, don't they? Thanks for sharing..