Sequence Generator Pro Problems

[bkm2304]

Hi all,

I can't install SGP on my new ACER desktop running Windows 8 64 Bit.

I sent a screen shot of the error message to the SGP developer and his reply is attached with the error message.

As you can see, not very helpful at all. I have tried - again and again - to install newly downloaded files and also the Beta. No luck. Same message.

I worry that this is seen as a rare and difficult problem so it will be left alone by SGP. I hope not but their response, as I said, is disappointing to say the least.

Does anyone have any advice for this?

Richard.

[Octane]

I don't use this software, but, on the downloaded file, are you able to right-click and Run As Administrator?

H

[bkm2304]

Developer's message

[bkm2304]

Yes, I tried that but same message unfortunately.

[Octane]

See if this helps: http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/im-getting-an-error-1722-windows-installer-package/ec60ba09-fc3c-49b4-b3bd-c315c2c7d17a?auth=1

H

[bkm2304]

Thanks for the help. It ended up that I had to re-install the NET.Framework which as I understood it, came already installed with Windows 8.

Anyway it's working now!

Richard :thumbsup: