Cannot get RAW images off of 20Da

[Lester]

Hi everyone,:thumbsup:

Help please. I captured for the first time in RAW mode with the Canon 20Da tonight, got some images of Omega Centaurus and Eta Carina, but I cannot get them off of the camera and into the computer. The program on computer says that there are not any images on the camera. And I can still view the images on the back of the camera.

Any ideas please.:shrug:

[RAJAH235]

Sounds like you don't have a program that can 'read' them. Just a guess here. :shrug: :D L.

[acropolite]

Forget the program simply use explorer to browse the camera. The 20DA, like the 20D will appear as a device (drive) in an XP explorer window, you should simply be able to drag and drop them from the subfolder to your HDD. They are usually stored in a subfolder (e.g.109CANON). If you're using photoshop you'll need the raw camera plugin to view and edit them.

[Lester]

Hi Phil,

thanks for that, I will have to find someone locally that can help me in this area.

[acropolite]

Right click on the start menu button and select explore, then look on the left of the explorer window the camera should appear there.

[Lester]

Hi Phil,

thanks for the help, I located the camera like you said. Then copied the files and pasted them into my deep sky folder in my documents. But when I put the arrow over any of the folders it says that the folders are empty. They are just blank yellow folders with no description on them at all.

[gbeal]

Have you tried the Canon software? There is also a Plug-in for Raw images to be opened in Photoshop (I believe).

[Striker]

download this......you wont need any programs opened just to view your images...I use it all the time...it's a pain having photoshop opened just to view images.
http://www.microsoft.com/downloads/details.aspx?FamilyID=d48e808e-b10d-4ce4-a141-5866fd4a3286&displaylang=en&Hash=NBFY857

[Lester]

Thanks everyone for your help,:thumbsup:

Last night I copied Microsoft Digital Image Starter, and the end results are the same. :doh: I also have the Canon programs which work well so long as the capture mode is not RAW, it can be any other format and down load from camera to computer is automatic. But the computer is saying that there are not any images on the camera.

Does anyone else capture in just the RAW mode with canon 20Da? How do you get images from camera to computer? Thank you.:help:

[Striker]

Eos utility I think it's called...set it up under otpions and place a directory....the images should go directly into this program and folder of your choice....you just wont be able to view them in raw and that why I use the Microsoft raw imager just to view.

[gbeal]

Yes Lester, EOS Utility. I use this, and it also has the required drivers. But I am looking to also try the download that Tony mentioned, especially for those times when all I want to do is view the image.

[Lester]

Hi Gary and Tony,

I am beginning to wonder if something is set incorrectly in the menu of my camera, but like I said it works well in any other format but RAW. Have been right through the manual and nothing has helped as yet.

So when you capture do you use just the RAW mode or RAW+JPEG modes? And then of course there are JPEG modes by them selves with different compressions.

[Lester]

I have got EOS viewer utilities,= isn't helping with RAW mode.

[TidaLpHasE]

Hello Lester, i will assume the 350 and 5d would be pretty much the same.

Make sure in the cameras menu settings, you have the camera set to pc connection not print/ptp.

On the EOS Didital Solution disk, it has CameraWindow, this is all i ever use to view and download all my RAWS, once dowloaded Zoombrowser opens and i can view them in a seperate window.

I choose all images, and it designates a new folder in My Pictures where they are downloaded, you choose the destination.

Now they are in a new folder, windows cannot read the data, so i use RawShooterEssentials, to adjust and convert to TIFF or JPEG.

I use RAW any time i use the manual settings, only JPEGs in full auto the camera decides that.

I would look at the cam settings first, make sure it is on PC connect.

Can you preview the images on the camera?

[Lester]

Hi Trevor,

Yes I can view the images on the rear of the camera. And If I take a image in any other format I can download it.

[Striker]

Have you downloaded the microsoft raw imager....the link I gave you.

You should be able to view them just by clicking on the image....
Microsoft raw imager viewer will automaticly open when you click on the raw image.....just how I like it so you dont have to have other programs opened just to view.

[TidaLpHasE]

Hi Lester, what o/s have you got?

If it is a Mac [quote]NOTE: RAW files from Canon digital cameras cannot be downloaded in OS X via Image Capture. We suggest the use of the File Viewer Utility or an external card reader. Also, movie files shot with PowerShot cameras cannot be downloaded in OS X via Image Capture or iPhoto. We suggest the use of ImageBrowser or an external card reader. [quote]

I had a problem with downloading from the 350d via the interface cable, it was solved very easy with a card reader.

[Lester]

Hi Tony,

from the microsoft link I copied microsoft digital image starter, which was supposed to handle RAW images. I will go back in there and look for microsoft RAW imager.

Thanks again.

[Lester]

Hi Trevor,

sorry but what is os. the computer is not a mac (don't know if that answers the question though)

Thanks for your help.

[Striker]

OP = Operating System sounds like yours is windows based system probably XP.

[Lester]

Yes Tony that is correct.

[asimov]

Well, I went to Lesters place yesterday to try to help with this problem, but we only got as far as viewing the raw images on the computer with no options that we could see to transfer the pictures to his computer or to convert the raw's to any other format.

[RAJAH235]

Lester, I talked with Warren (a WAACer), who has a similar camera & he suggested that if taking RAW, you must use manual settings only. If in Auto, it will not allow D/L of RAW images. You can select the modes to use on your camera.
If you require a 'walk thru' he is willing to do that on phone. Let me know if this is O.K. & I will PM you his number... :D L.

[Lester]

Hi RAJAH,

It is fixed. Rang canon today and hung on the phone for 45 minutes, and the chap was able to help me. So I got my images onto the computer. Just tried to post one image onto IIS and couldn't do it, couldn't get past the manage attachments let alone select an image. Don't know what is going on. From one gremlin to another.

But thanks for your concern with my images, and to the others who posted on here to help me a big


THANK YOU.

[RAJAH235]

Lester, you are more than welcome. We are here to assist in many ways. Y'as just needs ta ask.....:thumbsup: :D L.

[Harpspitfire]

not to get off topic here, but from my understanding shooting in RAW in miniscule at best over JPG- course i couldnt explain this myself- do you feel there any real advantage?- john

[iceman]

Shooting in RAW is a HUGE advantage over JPEG.

Jpeg is 8-bit, whereas RAW is 16-bit. So you have a lot more dynamic range and no compression whatsoever. When you capture in RAW, you can convert it to 16-bit TIFF for manipulating in photoshop, and then finally convert it to 8-bit jpeg for saving to web for display.

If you take it as JPEG, you're throwing away data before you even start. Of course RAW takes more time, bigger files, etc, but if you're serious about your photography, it's the only way to go.

[Striker]

John...I felt the same way when I first started to do digital imaging...I could not see a huge difference between both Jpeg and raw but once you get into the finer art of processing raw is the only way to go...like Mike said too much detail is lost through Jpeg....why let your camera decide what to keep and what to not because thats what your camera is doing..it's saying what can we compress and get rid off to save space.