#1  
Old 26-09-2006, 04:45 PM
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Striker (Tony)
Whats visual Astronomy

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Location: Brisbane
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Great customer service Korea

As most of you guys know.....I purchased a cooled modded canon 350D from Yun Lee in Korea http://www.centralds.net/en/index.htm

The camera is working well but on high humidity nights the internal UV/IR filter is dewing up...this is happening even when set at it's warmest temperture by adjusting the fan speed.

I sent Yun an email regarding my concerns and he has replied back saying he is sending me a new camera (no cost to me) via UPS with improved modification to prevent dew and for me to test the new camera and if this fails send both camera back for a full refund....I am not paying for any postage or custom fees all is payed for by Yun.

How good is that.

Yun has been great through out this whole camera purchase....he is also a well known astrophotgrapher in Korea.

Gee its great to see them looking after there international customers.
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  #2  
Old 26-09-2006, 04:56 PM
Adrian-H
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wow, thats great customer servace
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  #3  
Old 26-09-2006, 05:47 PM
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EzyStyles (Eric)
I HATE COMA!

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seems like the guy has put alot of trust in you. gee'ss that is customer service. nice pic btw on the website
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Old 10-10-2006, 04:30 PM
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Striker (Tony)
Whats visual Astronomy

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Just to follow up on this...as most of you guys know the camera was dewing up on very high humidity nights so I requested the camera to be sent back with a full refund.

Yun Lee replied back via a timely email and said yes.....send it back.
The camera arrived back in Korea this morning and I have received the paypal link refunding my full amount.

Thanks Yun...great customer service for an international customer.

Great guy to deal with too bad it didn't turn out for us both but he has a high Quality product more suited for areas with less humidity.
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Old 10-10-2006, 04:52 PM
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Harb
CCD's by the Dozen

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Such a shame it didn't work out....been keeping my eye on this thread to see how you went.....oh well
looks like its back to plan "A"......11mp SBIG
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Old 10-10-2006, 05:19 PM
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Striker (Tony)
Whats visual Astronomy

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Just something else to add.

I accidently left my Compact flash card in the camera...so I sent Yun an email saying keep the card.

He added another $70USD on top of my refund.

Thats what I have ordered the STL11000M..so go for it....lol
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Old 01-11-2006, 12:18 PM
bushuser
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Location: Wodonga Australia
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G'day Striker,
I read on one of your postings that you were fortunate to purchase a Canon 100mm F2.0 lens for AU $450. Could you please tell me what company supplied to lens as I am considering purchasing one and your purchase price is very attractive.
regards
John
Wodonga, Australia.
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Old 01-11-2006, 01:34 PM
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Striker (Tony)
Whats visual Astronomy

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Hi John,

I purchased it on EBAY as it iwas incorrectly priced for sale from the states as buy now..the same company was selling the same lense for $700.

Sorry cant help you dont have the sellers info anymore.

It was just a lucky buy....also I have sinced sold the lense.
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Old 01-11-2006, 07:31 PM
bushuser
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Thanks for your quick reply

G'day Tony,
It can pay very well if you have the time to watch Ebay for the bargains. I saw on TV that an English D.J. was flirting on air to some young celebrity and his girlfriend heard it on the radio. She was so annoyed with him she listed his $50,000 sports car for around ten cents, Buy it Now. It sold in five minutes.
cheers
John
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