#1  
Old 09-07-2020, 07:13 AM
zzchaozz
Registered User

zzchaozz is offline
 
Join Date: Aug 2019
Posts: 14
Problem with Atik EFW3 wheel

I have a serious issue with this filter wheel which has been ticking me off recently.

The wheel has a good build quality. Run solid for the first 1-2 hours, then suddenly it indicates wrong filter slot, goes to a wrong filter, doesn't move, motor completely stops.

Everytime it acts up, I have to go outside, unplug the power cable and plug it in again multiple times to make it goes normal again.

Has anyone got a similar experience? Any ideas which causes it to happen? Really need some advice on this.

Thanks.
Reply With Quote
  #2  
Old 09-07-2020, 07:36 AM
brisen (Brian)
Registered User

brisen is offline
 
Join Date: Aug 2013
Location: Port Macquarie, Australia
Posts: 287
Have you update the drivers to the latest version from the Atik site. There was a bug in the driver software that has apparently been fixed in the updated drivers they published late last week.

Brian
Reply With Quote
  #3  
Old 09-07-2020, 10:11 AM
zzchaozz
Registered User

zzchaozz is offline
 
Join Date: Aug 2019
Posts: 14
Thanks, I've just updated the driver. Pulled off everything, clean them up, check for cables then put back together.

Will see tonight or tomorrow if the problem still occurs.
Reply With Quote
  #4  
Old 11-12-2020, 02:24 PM
zzchaozz
Registered User

zzchaozz is offline
 
Join Date: Aug 2019
Posts: 14
Right, the issue with the EFW3 was that its mechanic counter was wrong, I had to send back to Bintel for a warranty repair and everything is well. Bah, still troublesome,
Reply With Quote
Reply

Bookmarks

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +10. The time is now 12:00 AM.

Powered by vBulletin Version 3.8.7 | Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Advertisement
Testar
Advertisement
Bintel
Advertisement