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  #21  
Old 29-01-2015, 02:21 PM
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ianB (Ian)
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Location: Sunshine Coast Australia
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Whenever I need to renew my car insurance I call them and say I intend to go elsewhere as I can get a better deal, usually they then say hold on for a moment, then they tell me that as a valued customer they will give me a further discount.
( I rely on the fact that the person taking my call does not want to be responsible for a customer leaving and going elsewhere, as such they always give me a better price that the one posted out to me )
Likewise with my credit card, I call and say that I intend to go to someone else with a better % rate, twice they have said ' I will see what i can do' and was then given a lower % rate.
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  #22  
Old 29-01-2015, 03:08 PM
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Pinwheel (Doug)
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Location: Wimmera victoria
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On a more positive POV when we insured our farm, the first year we lost a shed due to a massive wind storm. We claimed & I got a brand new metal shed with concrete floor & power for an excess of $50. I'm happy!
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  #23  
Old 29-01-2015, 05:32 PM
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zenith (Tim)
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Location: Melbourne
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I used Budget Direct's online quote calculator and changed the excess, restricted the drivers, didn't bother with hire car replacement etc, and ended up under $600 for each car at our household. Funny thing is one car is worth $2600, and the other car is new.
I switched from RACV many years ago as they were expensive, slow and frustrating to deal with. I figured I'd pay the cheapest rate around for the privilege of being treated like a criminal when I needed to claim, and to my amazement Budget were friendly and quick, and cheaper than AAMI, Alianz, RACV...
But on house & contents I found AAMI were cheaper.
Also everyone's online quotes seemed to be cheaper than if you called them.

One thing to be aware of is that some insurers may repair your car using non-genuine parts, and so your car's safety rating may be effected. I am not sure what Budget Direct do, must look into that...
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  #24  
Old 29-01-2015, 06:41 PM
Dboots (Duncan)
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Location: Gold Coast, Queensland
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Hi All,

I am not in the insurance industry but I deal with insurance matters on an almost daily basis. I have 3 golden rules when it comes to choosing insurance:

1. Read the PDS;
2. Read the PDS;
3. Read the PDS;

Different insurance companies provide very different cover for what often appears to be the same product. As an example, below are the definitions of "Storm" from popular insurer's PDS:

A storm has very strong winds and may also involve heavy rain, hail or snow. For example,
a cyclone. A storm is not just continuous bad weather on its own.
Yes
A storm causes loss or damage to your home or contents.

No
Loss or damage caused by:

rain or wind that enters your home through an opening that was not

made by the storm
power surge (but we may cover you if another insured event at your

home causes the power surge)
rain, hail or snow after it reaches the ground (but we may cover that

under the insured event ‘Flood’ as flood or water runoff).
A storm that happens during the first 72 hours from when we first cover
your home or contents (but we do cover you if you take out your policy
when you sign a contract to buy your home or we replace another
insurance policy).
Loss or damage to:
driveways, garden borders, paths, paving and playing surfaces

paint and external coatings of buildings when there is no structural

storm damage to other parts of your home
swimming pool and spa covers and liners that are more than 5 years old

free standing walls.

Anything that happens while you’re renovating your home (but we do cover
wind damage caused by the storm).

and:

9. Storm, rainwater or run-off
(Applicable whether you have buildings and/or
contents cover)
We will pay for loss or damage caused by storm, rainwater
or run-off.
“storm”
means violent wind (including cyclones and

tornadoes), thunderstorms and hail which may be
accompanied by rain or snow.
“rainwater”
means rain falling naturally from the sky onto

the buildings and/or ground.
“run-off”
means rainwater that has collected on or has

flowed across normally dry ground or has overflowed from
swimming pools or spas.

The second definition provides far greater cover than the first yet most people stop reading when they get to the $$$.

Insurance is only of value when you need to make a claim. There is no point having insurance that does not cover you when you need it.

Duncan

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