Re Firefox

astroron (Ron) · #1 01-05-2013, 09:45 AM

I am having a problem with "Pop Up Adds"
see post Here on computers forum.
A suggestion was made to uninstall firefox, What would be
the consequences of doing this? Ie what would I loose

Would I have to redo everything I have on my computer that is not windows

I have posted this here as I thought It may get a bit more exposure

Cheers

chrisp9au (Chris) · #2 01-05-2013, 10:00 AM

Ron,

Before you uninstall Firefox try installing a Firefox add on called Adblock Plus. It might stop the problems.

My experience with re-installing browsers is that your bookmarks etc. are saved elsewhere and will be available when you re-install.

Cheers

Chris

Shano592 (Shane) · #3 01-05-2013, 10:15 AM

Ron, I have added to your other post.

astroron (Ron) · #4 01-05-2013, 10:17 AM

Quote:

Originally Posted by chrisp9au

Ron,

Before you uninstall Firefox try installing a Firefox add on called Adblock Plus. It might stop the problems.

My experience with re-installing browsers is that your bookmarks etc. are saved elsewhere and will be available when you re-install.

Cheers

Chris

Thanks Chris,I have both "Add Block" and Updated "Ad Blocker for firefox" and and still I have these damn pop up adds

Cheers

Shano592 (Shane) · #5 01-05-2013, 10:19 AM

Sounds like a hijacker. Malwarebytes should help with that.

LewisM · #6 01-05-2013, 10:43 AM

AdBlock plus WILL stop them all (works flawlessly on my Firefox etc), so as suggested, you have OTHER issues BESIDES that - likely a Spyware/Tracker that loads links into your browser, despite what protection you have.

astroron (Ron) · #7 01-05-2013, 01:32 PM

Quote:

Originally Posted by Shano592

Sounds like a hijacker. Malwarebytes should help with that.

No, it didn't for me

I even uninstalled and installed the latest version of Firefox
and it is still here

Cheers

chrisp9au (Chris) · #8 01-05-2013, 01:38 PM

Ron, what is the pop-up that's causing the problem?
Is it always the same pop-up?
Maybe we can trace the problem if you can identify it.

Chris

astroron (Ron) · #9 01-05-2013, 02:09 PM

Quote:

Originally Posted by chrisp9au

Ron, what is the pop-up that's causing the problem?
Is it always the same pop-up?
Maybe we can trace the problem if you can identify it.

Chris

Chris,It is called DropDownCoupons.
I downloaded a malaware program and after doing a complete scan,in which it never found the above program,but found a number of others it would not fix them till I bought the program, which I did not know about till I had downloaded it and spent nearly half an hour scanning my system

.

astroron (Ron) · #10 01-05-2013, 02:12 PM

Quote:

Originally Posted by Shano592

Sounds like a hijacker. Malwarebytes should help with that.

I have just done a full scan with Malawarebites and it did not find even one problem file
I had previously done a quick scan with the same result.
Will be uninstalling this program as it obviously isn't upto the job.
Cheers

LewisM · #11 01-05-2013, 02:12 PM

http://support.mozilla.org/en-US/questions/951866

LewisM · #12 01-05-2013, 02:13 PM

Quote:

Originally Posted by astroron

I have just done a full scan with Malawarebites and it did not find even one problem file
I had previously done a quick scan with the same result.
Will be uninstalling this program as it obviously isn't upto the job.
Cheers

NO! No virus checker will delete it - it's not a virus!

Read the link I just posted

Malwarebytes is THE best virus removal tool around. Been running it for 5 years - catches all legitimate virii, that pathetic Norton misses.

astroron (Ron) · #13 01-05-2013, 03:14 PM

Quote:

Originally Posted by LewisM

NO! No virus checker will delete it - it's not a virus!

Read the link I just posted

Malwarebytes is THE best virus removal tool around. Been running it for 5 years - catches all legitimate virii, that pathetic Norton misses.

I have already done the above you suggest and followed their instructions to the letter even going through Mozilla help ect and no luck,But will keep trying .
Cheers

blink138 (Pat) · #14 01-05-2013, 03:21 PM

adblock plus works for me
pat

LewisM · #15 01-05-2013, 03:30 PM

Absolutely. Never had a pop-up in years.

Ron MUST have accidentally installed it - likely with one of the programmes with the sneaky "auto installs" (ALWAYS go the Custom install!!!) or with a deceiving radio button that makes it SEEM like the entire thing won't be installed UNLESS you install the crap.

CJ (Chris) · #16 01-05-2013, 03:32 PM

This might throw some light on the subject.

http://www.bleepingcomputer.com/viru...oupondropdown/

Shano592 (Shane) · #17 01-05-2013, 03:34 PM

This is proving to be a doozy, Ron.

Can you please try this:

1. Open a new tab in Firefox
2. Type in: About:config in the address bar - capitals not necessary.
3. Agree to be careful, in order to proceed

You should now see a search bar, with a whole lot of user data below it.

4. In the search bar, type DropDownCoupons or just coupons. Does anything show up underneath? It should remove anything that doesn't have that keyword.

Let us know what happens.

astroron (Ron) · #18 01-05-2013, 03:42 PM

Shane I am in there now and have agreed to be careful, what am I to look for ?

astroron (Ron) · #19 01-05-2013, 04:05 PM

Quote:

Originally Posted by CJ

This might throw some light on the subject.

http://www.bleepingcomputer.com/viru...oupondropdown/

Nope,none of those things fix the problem, because there isn't any of those files in my add-ons.
Cheers

Shano592 (Shane) · #20 01-05-2013, 04:07 PM

In the search bar (under the address bar, in the main section of the page at the top), type in the word "coupon", without the quotes.

Does anything show up?

Nothing appears in mine for that word, and I'm hoping that there may some things in there that we can disable, which should fix your problem.