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Old 03-09-2009, 01:16 PM
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Exfso (Peter)
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Star Atlas Pro 7

This has just been released, so I decided to upgrade last week. I paid for it via credit card and my account was debited 4 days ago. I was wondering if anyone else here has purchased this and experienced any delays in receiving. Their site says delivery in Australia 1-3 days from order, this does not appear to be so. I know Paul is a member of this site. I have emailed him re this, but as yet received no responses. It would be nice to know if this has been despatched or some sort of indication even to say there is a backlog. Being left in the dark is the pits.
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Old 03-09-2009, 07:23 PM
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PhotonCollector (Paul)
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Quote:
Originally Posted by Exfso View Post
This has just been released, so I decided to upgrade last week. I paid for it via credit card and my account was debited 4 days ago. I was wondering if anyone else here has purchased this and experienced any delays in receiving. Their site says delivery in Australia 1-3 days from order, this does not appear to be so. I know Paul is a member of this site. I have emailed him re this, but as yet received no responses. It would be nice to know if this has been despatched or some sort of indication even to say there is a backlog. Being left in the dark is the pits.

Hello Exfso,

Your order was received on a Saturday, so there was a 2 day delay before it could be posted. It was processed and posted on Monday August 31st. Australia Post tells me it should arrive to most locations in Australia inside 1-3 days, unfortunately they can not guarantee this and slightly longer times can be experienced for some locations.

I hope you receive it very soon and so sorry for the postal delay.

best regards
Paul

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Old 03-09-2009, 07:56 PM
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Exfso (Peter)
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Thanks Paul, much appreciated, at least I now know it is on the move.

cheers

Peter
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