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Hi Ben,
key things to note here are what Graham mentioned. The mount needs to know your correct Latitude, Longitude, Date and Time which you set through the handcontroller. As long as you then have a rough Polar Alignment, ie. Scope pointing towards South and up at approx Latitude, the inteligence of the scope will help you get polar aligned.
I only recently sold my CGEM, but I found the Polar Alignment software to be excellent. I always did a 2 Star Alignment followed by a 4 star calibration and targets where nearly alway dead centre for the rest of my visual session. Even hibernating the scope overnight and returning 24 hours later and the scope would be perfectly aligned for visual use.
Once you get the hang of the process, you wont believe how easy it is.
Paul
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