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Old 24-01-2022, 05:53 PM
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Rainmaker (Matt)
Strictly Visual......

Rainmaker is offline
 
Join Date: Jun 2019
Location: Canberra
Posts: 470
Leica Service Excellent!

Last year I bought a used Leica Asph Zoom eyepiece here on IIS which turned out to have some tiny spots on one of the inner elements, an issue with a particular batch of eyepieces made a few years ago.

I contacted Leica Australia and described the issue and told them that I had bought it secondhand and did not know it’s age nor did I know the original purchaser…….

To cut a long story short, Leica arranged for the eyepiece to be collected, sent to the factory to be inspected and cleaned and posted back to me … took only 6 weeks, I just unwrapped it to find it pristine with new eyecup and cap included as well

Cost to me $ 0.00

How is that for service !!!
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