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Jaycar Hornsby.
I purchased a solar panel from them, a nice bendy one, but it did not work.
I had cut the connecting plugs to solder on my own wires so what I returned could have been rejected because I had tampered with it.
However they were happy to replace it...but I thought I would rather another brand so they let me buy another unit crediting the original purchase price not withstanding they did have another of the original unit.
So I purchased one of those fold up camper style units and upped the power output to 120 watts. Plus it has 10 meters of cable which the original one lacked and I am happy to get rid of the strange cable I put together from two 240 vlt extension cords..it looked crap so very happy not having to use it.
So they really could have said we cant help you because you cut the plugs off but instead did what I call "the right thing".
And although my experience is hardley worth reporting I think when folk are decent they deserve a mention.
Thank you Jaycar Hornsby.
Alex
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