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Are you trying to align in AltAz mode or EQ mode? If in Alt As you need to sit up the mount pointing to true North initially, so that it has a reference point. Then follow the Alt As alignment procedure. The dovetail clamp should be on the right side when the mount is facing North (this worked for me, but you may need to upgrade the software from the Skywatcher website. Initial loads may only support left side dovetail). I suggest you read through the extensive thread on tge Cloudy Nights forum that is dedicated to the Skywatcher Alt Az wifi mount (its in the Mount sub-forum).
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